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- Tasks: Deliver engaging IT training and support new tech rollouts across the organisation.
- Company: Join a dynamic team focused on transformation and digital services.
- Benefits: Enjoy flexible training methods, including in-person and virtual sessions.
- Why this job: Make a real impact by enhancing skills and improving workplace efficiency.
- Qualifications: Experience in IT training and strong knowledge of Microsoft applications required.
- Other info: Collaborate with various teams to ensure effective training and user support.
The predicted salary is between 28800 - 48000 £ per year.
Our client is seeking an ICT Trainer to join their ICT team as part of a Transformation & Digital Services programme.
The role:
- Deliver engaging and effective IT training across the organisation, supporting the rollout of new technologies, upgraded systems, and improved ways of working.
- Provide 1-to-1 and group training sessions on core business systems and Microsoft applications, including tools within the Power Platform.
- Design and deliver training using a blended approach—this includes in-person sessions, virtual classrooms, video tutorials, and e-learning materials.
- Work closely with different business areas and stakeholders to understand their needs and ensure strong engagement with training programmes.
- Support user testing during new software rollouts, helping identify bugs, user issues, and training needs.
- Create and maintain clear, up-to-date training materials and ensure these are easily accessible across the business.
- Offer workshops and support on Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and provide soft skill support where required.
- Collaborate with the Applications team to identify training requirements during upgrades and service pack reviews.
Desirable Experience / Skills:
- Experience delivering IT and systems training to both individuals and large groups.
- Strong knowledge of learning and development practices.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Trainer
✨Tip Number 1
Familiarise yourself with the latest Microsoft applications and tools, especially those within the Power Platform. Being well-versed in these technologies will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Prepare to showcase your training delivery skills by thinking of examples where you've successfully engaged learners. Whether through in-person sessions or virtual classrooms, having specific anecdotes ready can help illustrate your effectiveness as a trainer.
✨Tip Number 3
Network with professionals in the ICT training field. Attend relevant workshops or webinars to connect with others who may have insights into the role or the company. This can provide you with valuable information and potentially lead to referrals.
✨Tip Number 4
Demonstrate your understanding of blended learning approaches. Be prepared to discuss how you would design and deliver training materials that cater to different learning styles, ensuring that you can engage a diverse audience effectively.
We think you need these skills to ace ICT Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivering IT training and knowledge of Microsoft applications. Use specific examples that demonstrate your ability to engage learners and adapt to different training needs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention your experience with blended learning approaches and how you can contribute to the organisation's transformation goals.
Showcase Your Training Methodologies: When detailing your experience, emphasise your familiarity with various training methods, such as in-person sessions, virtual classrooms, and e-learning. Provide examples of how you've successfully implemented these in past roles.
Highlight Collaboration Skills: Since the role involves working closely with different business areas, mention any previous experiences where you collaborated with stakeholders to identify training needs and develop tailored training solutions.
How to prepare for a job interview at Click To Hired
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in delivering IT training. Highlight specific examples where you've successfully engaged participants, whether in one-to-one sessions or larger groups. This will demonstrate your capability to adapt your teaching style to different audiences.
✨Familiarise Yourself with Microsoft Applications
Since the role involves training on Microsoft applications and tools within the Power Platform, make sure you brush up on these technologies. Be ready to discuss how you would approach training on these tools and any innovative methods you might use to engage learners.
✨Understand the Business Needs
Research the company and its ICT team to understand their current challenges and goals. During the interview, express your willingness to collaborate with different business areas to tailor training programmes that meet their specific needs. This shows your proactive approach and commitment to user engagement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding user testing and identifying training needs during software rollouts. Prepare scenarios from your past experiences where you successfully identified issues and implemented effective training solutions.
