At a Glance
- Tasks: Lead process transformation and operational excellence initiatives across a global organisation.
- Company: Join a renowned global brand at a pivotal moment in its evolution.
- Benefits: Enjoy a highly visible leadership role with opportunities for professional growth.
- Why this job: Be part of a mission-driven institution focused on continuous improvement and innovation.
- Qualifications: 15+ years in process management with expertise in Lean, Six Sigma, or BPM.
- Other info: Work directly with the US-based Group CFO and lead a high-performing team.
The predicted salary is between 43200 - 72000 £ per year.
My client is a large known brand global organization, who are seeking a strategic Head of Process Management to lead enterprise-wide process transformation and operational excellence initiatives. This is an opportunity to join a mission-driven institution at a pivotal moment in its evolution as they go through a process of upskilling and professionalising the business. The role reports directly to a US-based Group CFO, working across a complex, matrixed global environment.
As Head of Process Management, you will be responsible for designing, optimising, and governing end-to-end business processes across the organisation. You will drive a culture of continuous improvement, champion operational efficiency, and ensure alignment with strategic objectives and regulatory standards. This would suit someone coming from a large complex organisation such as a global bank, professional services firm or anyone that has overseen a specific period of a firm's journey to go through large transformation/change initiatives.
This is a highly visible leadership role requiring a confident, outgoing individual who can influence senior internal stakeholders, lead cross-functional teams, and embed best-in-class process methodologies across the enterprise.
Key Responsibilities- Develop and execute a global process management strategy to enhance scalability and effectiveness.
- Establish governance frameworks for process ownership, accountability, and continuous improvement.
- Lead cross-functional initiatives to identify inefficiencies and implement automation and optimisation solutions.
- Define and track KPIs to measure process performance and impact.
- Partner with senior leaders to drive change management and ensure seamless integration of new processes.
- Collaborate with digital and technology teams to enable transformation through automation and data insights.
- Lead, develop, and inspire a high-performing process management team.
- 15+ years’ experience in process management, operational excellence, or business transformation within a global organisation.
- Proven track record of leading large-scale process improvement initiatives.
- Deep expertise in Lean, Six Sigma, BPM, or similar methodologies.
- Strong stakeholder management and influencing skills, with the ability to navigate complex, global environments.
- Experience in financial services, professional associations, or education-related sectors is advantageous.
- Digitally savvy, with a strong grasp of process automation and data-driven decision-making.
- A natural leader with a strategic mindset, resilience, and a passion for continuous improvement.
If this role is of interest and your experience is a strong fit, please apply below or reach out to chrisstringer@brewermorris.com.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Process Management
✨Tip Number 1
Network with professionals in process management and operational excellence. Attend industry conferences or webinars to connect with leaders in the field, as personal referrals can significantly boost your chances of landing the role.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in process automation and data analytics. Being able to discuss these topics confidently during interviews will demonstrate your digital savviness and strategic mindset.
✨Tip Number 3
Prepare to showcase your experience with Lean, Six Sigma, or BPM methodologies. Be ready to discuss specific examples of how you've led large-scale process improvements and the impact they had on previous organisations.
✨Tip Number 4
Research the company’s current processes and any recent changes they've implemented. This knowledge will allow you to tailor your discussions around how you can contribute to their ongoing transformation efforts.
We think you need these skills to ace Head of Process Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 15+ years of experience in process management and operational excellence. Focus on specific achievements in large-scale process improvement initiatives, especially in complex global environments.
Craft a Compelling Cover Letter: In your cover letter, emphasise your leadership skills and experience with methodologies like Lean or Six Sigma. Discuss how you can drive change management and enhance scalability within the organisation.
Showcase Relevant Experience: When detailing your work history, include examples of how you've led cross-functional teams and implemented automation solutions. Highlight any experience in financial services or education-related sectors to align with the company's needs.
Demonstrate Stakeholder Management Skills: Provide examples of how you've influenced senior stakeholders and navigated complex environments. This will show your ability to partner with senior leaders and ensure seamless integration of new processes.
How to prepare for a job interview at Job Traffic
✨Showcase Your Strategic Vision
As a candidate for the Head of Process Management, it's crucial to articulate your strategic vision for process transformation. Prepare to discuss how you would develop and execute a global process management strategy that enhances scalability and effectiveness within the organisation.
✨Demonstrate Leadership Experience
Highlight your experience in leading cross-functional teams and large-scale process improvement initiatives. Be ready to provide specific examples of how you've influenced senior stakeholders and driven change management in complex environments.
✨Emphasise Methodological Expertise
Make sure to discuss your deep expertise in methodologies like Lean, Six Sigma, or BPM. Prepare to explain how you've applied these methodologies to achieve operational excellence and continuous improvement in previous roles.
✨Prepare for Technical Discussions
Given the emphasis on process automation and data-driven decision-making, be prepared to discuss your experience with digital tools and technologies. Highlight any successful collaborations with digital and technology teams to enable transformation through automation.