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For Companies At a Glance
- Tasks: Lead the store team, manage sales, and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer of children's toys across Europe and the UK.
- Benefits: Enjoy competitive salary, bonuses, discounts, and generous leave options.
- Why this job: Be part of an exciting growth journey and develop your retail management career.
- Qualifications: Experience in retail management, strong leadership, and excellent customer service skills required.
- Other info: Flexible working hours, including evenings and weekends, are essential.
The predicted salary is between 32000 - 48000 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!
About The Role
We are looking to recruit a Store Manager for our store in Beckton, London UK. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £40,000+ depending on experience
Responsibilities:
- Managing the sales floor, cash office and all back office duties on a day-to-day basis
- Maximising sales performance throughout the Store
- Achieving Company KPI's in terms of Sales, Stockloss, Health and Safety, and Wages
- Recruiting, training, developing, managing and rostering colleagues
- Ensuring the Store delivers exceptional customer service
- Delivering exemplary standards with in-store presentation, stock control, shrinkage & administration compliance
The Ideal Candidate:
- Previous experience as an Assistant/Store Manager in a fast-paced high-volume retail environment
- Strong numerical, organisational and analytical skills
- Strong leadership and team management skills
- Excellent customer service skills and a commitment to building good relationships with the customers, your team and other key stakeholders
- Proficiency in Microsoft office packages and a working knowledge of retail computerised management and control systems
- Must be available to work flexible hours including weekdays, late nights and weekends
An attractive competitive salary and bonus package
A benefits package inclusive of:
- 4 weeks annual leave rising according to length of service
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Beckton
✨Tip Number 1
Familiarise yourself with Smyths Toys' product range and their unique selling points. Understanding what makes their toys special will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you motivated your team or improved sales performance.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current best practices will not only impress your interviewers but also show that you're committed to continuous improvement.
✨Tip Number 4
Network with current or former employees of Smyths Toys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Manager - Beckton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Store Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise your previous experience in retail management, particularly in fast-paced environments. Use specific examples to demonstrate your leadership skills and ability to achieve sales targets.
Showcase Customer Service Skills: Smyths Toys values exceptional customer service. Include examples in your application that showcase your commitment to building relationships with customers and your team.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Job Traffic
✨Showcase Your Leadership Skills
As a Store Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and motivating staff. Use specific examples to illustrate how you've successfully led a team in a fast-paced retail environment.
✨Demonstrate Your Customer Service Expertise
Exceptional customer service is crucial for Smyths Toys. Think of instances where you went above and beyond for customers or improved customer satisfaction. Highlight your commitment to building relationships with both customers and your team.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail management, such as sales targets, stock loss, and health and safety metrics. Be ready to discuss how you have achieved or exceeded these KPIs in your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare for questions about handling difficult situations, such as managing stock shrinkage or dealing with an unhappy customer. Think through your responses to demonstrate your analytical skills and decision-making process.
