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For Companies At a Glance
- Tasks: Lead the store team, manage sales, and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer of children's toys across Europe and the UK.
- Benefits: Enjoy competitive salary, bonuses, discounts, and generous leave options.
- Why this job: Be part of an exciting growth journey and develop your retail management career.
- Qualifications: Experience in retail management, strong leadership, and excellent customer service skills required.
- Other info: Flexible working hours, including evenings and weekends, are essential.
The predicted salary is between 32000 - 48000 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!
About The Role
We are looking to recruit a Store Manager for our store in Beckton, London UK. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £40,000+ depending on experience
Responsibilities:
- Managing the sales floor, cash office and all back office duties on a day-to-day basis
- Maximising sales performance throughout the Store
- Achieving Company KPI's in terms of Sales, Stockloss, Health and Safety, and Wages
- Recruiting, training, developing, managing and rostering colleagues
- Ensuring the Store delivers exceptional customer service
- Delivering exemplary standards with in-store presentation, stock control, shrinkage & administration compliance
The Ideal Candidate:
- Previous experience as an Assistant/Store Manager in a fast-paced high-volume retail environment
- Strong numerical, organisational and analytical skills
- Strong leadership and team management skills
- Excellent customer service skills and a commitment to building good relationships with the customers, your team and other key stakeholders
- Proficiency in Microsoft office packages and a working knowledge of retail computerised management and control systems
- Must be available to work flexible hours including weekdays, late nights and weekends
An attractive competitive salary and bonus package
A benefits package inclusive of:
- 4 weeks annual leave rising according to length of service
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Store Manager - Beckton employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Beckton
✨Tip Number 1
Familiarise yourself with Smyths Toys' product range and their unique selling points. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail. Highlight specific examples where you maximised sales performance or improved customer service, as these are key responsibilities for the Store Manager position.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully trained and developed team members in the past. This will illustrate your capability to manage and motivate a team effectively.
✨Tip Number 4
Be ready to discuss your approach to achieving KPIs, particularly in areas like stock control and health and safety. Having a clear strategy will demonstrate your analytical skills and commitment to operational excellence.
We think you need these skills to ace Store Manager - Beckton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Store Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise your previous experience in retail management, particularly in fast-paced environments. Use specific examples to demonstrate your leadership skills and ability to achieve sales targets.
Showcase Customer Service Skills: Since exceptional customer service is a key responsibility, include examples of how you've successfully built relationships with customers and improved their shopping experience in your previous roles.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and ensure your documents are well-structured and free of errors before submitting them through our website.
How to prepare for a job interview at Job Traffic
✨Showcase Your Leadership Skills
As a Store Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and motivating staff. Use specific examples to illustrate how you've successfully led a team in a fast-paced retail environment.
✨Know the Company and Its Values
Familiarise yourself with Smyths Toys and its mission. Understand their commitment to exceptional customer service and how they operate both online and in-store. This knowledge will help you align your answers with their values during the interview.
✨Prepare for KPI Discussions
Since achieving company KPIs is crucial, be ready to talk about how you've maximised sales performance and managed stock loss in your previous roles. Bring data or examples that demonstrate your ability to meet and exceed targets.
✨Demonstrate Customer Service Excellence
Exceptional customer service is a priority for Smyths Toys. Prepare to share instances where you've gone above and beyond for customers, and how you plan to instil this culture within your team as a Store Manager.
