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For Companies At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join the friendly team at Mortonhall Garden Centre, part of Klondyke Group.
- Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance with no evening shifts.
- Why this job: Be part of a vibrant team in a fun environment that values customer service and teamwork.
- Qualifications: No experience needed; just bring your friendly personality and willingness to learn!
- Other info: Flexible hours with weekend shifts; full training provided.
The predicted salary is between 20800 - 24160 £ per year.
We are looking for a Full Time Permanent Front of House Assistant to join the team in our Restaurant in Mortonhall Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour dependent on age. The hours for this role are 30 per week over 4 days. This will involve weekend work so flexibility is a must.
The Role
- As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers.
- You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards.
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions.
- Providing Counter Service and preparing beverages.
- Deliver our Chef prepared meals to customers at their tables.
- Preparing restaurant tables with special attention to hygiene and cleanliness.
- Processing payment at electronic till points.
- Performing basic cleaning tasks as needed.
- Closing front of house areas each day to our company standards.
- May be required to assist with back of house duties.
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given.
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking.
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay.
- Healthy work/life balance with no evening work.
- Access to 100s of retail and lifestyle experiences and discounts.
- Health Cash Plans.
- Generous staff discounts.
- 6 weeks Annual Leave per year.
- Free Parking.
Sound Interesting? If you think you've got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply now.'
Front of House Assistant, Mortonhall Garden Centre employer: KLONDYKE GROUP LIMITED
Contact Detail:
KLONDYKE GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant, Mortonhall Garden Centre
✨Tip Number 1
Familiarise yourself with the menu and offerings at Mortonhall Garden Centre. Knowing the food and beverage options inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from past experiences. Whether it's handling difficult customers or going the extra mile for a guest, these stories can set you apart from other candidates.
✨Tip Number 3
Show your flexibility and willingness to work weekends by mentioning your availability upfront. This is crucial for a role that requires shift flexibility, and it will highlight your commitment to the job.
✨Tip Number 4
Research the company culture at Klondyke Group Limited. Understanding their values and mission can help you align your answers during the interview, making you a more appealing candidate.
We think you need these skills to ace Front of House Assistant, Mortonhall Garden Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front of House Assistant. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Include specific examples of how you've provided excellent service or worked in a team, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your flexibility with shifts, your love for customer service, and any relevant skills like barista experience, even if it's not essential.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is important in a customer-facing role.
How to prepare for a job interview at KLONDYKE GROUP LIMITED
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and make recommendations will show your enthusiasm for the role and your commitment to excellent customer service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Whether it's handling difficult situations or going the extra mile for a customer, demonstrating your experience will impress the interviewers.
✨Emphasise Teamwork
As a Front of House Assistant, you'll be working closely with both FOH and kitchen teams. Be ready to discuss your teamwork experiences and how you contribute to a positive work environment.
✨Demonstrate Flexibility
Since the role requires weekend work and flexibility, be prepared to discuss your availability. Showing that you're adaptable and willing to work varied shifts will make you a more attractive candidate.
