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- Tasks: Join our Lettings team to manage relationships and ensure exceptional service for Landlords and Tenants.
- Company: loc8me is a dynamic student lettings company focused on delivering top-notch accommodation experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for personal development in a flexible work environment.
- Why this job: Be part of an ambitious company that values innovation and teamwork while making a real impact.
- Qualifications: Strong communication and organisational skills; experience in lettings preferred but not essential.
- Other info: Work hours are 9am-5:30pm weekdays with occasional Saturdays; driving licence required.
The predicted salary is between 28800 - 43200 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience.
As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in’ attitude.
Your responsibilities will include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensuring the Tenant and Landlord experience is exceptional
- Managing communications via phone, email, Live Chat, and WhatsApp
- Maintaining lettings compliance knowledge and conducting Right to Rent checks
- Receiving and processing new enquiries from Tenants and Landlords
- Advertising properties and proactively contacting our database of potential Tenants
- Registering applicants, arranging viewings, conducting viewings, and providing feedback to Landlords
- Negotiating offers between Landlords and Tenants
- Assisting the Asset Management team during the busy changeover period
- Assisting with marketing events
We’re looking for:
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details:
- Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm
- Competitive Salary
- Travel Required between all loc8me cities
- Bonus Scheme
- Driving licence is required
Lettings Consultant employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Familiarise yourself with the student lettings market. Understanding current trends, popular areas, and what students are looking for in accommodation will give you an edge during interviews. This knowledge will also help you engage more effectively with potential landlords and tenants.
✨Tip Number 2
Practice your communication skills. As a Lettings Consultant, you'll need to interact with a diverse range of people. Role-playing different scenarios with friends or family can help you become more comfortable and confident in handling various situations that may arise.
✨Tip Number 3
Network within the industry. Attend local property events or join online forums related to lettings. Building connections with other professionals can provide valuable insights and may even lead to referrals or recommendations when applying for the role.
✨Tip Number 4
Showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. Being able to articulate these stories will demonstrate your commitment to providing exceptional service, which is crucial for this role.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. Use specific examples that demonstrate your organisational and communication skills, as these are crucial for the Lettings Consultant role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional customer service. Mention your ability to build relationships with diverse individuals, as this is key to the role. Be sure to express your enthusiasm for working with loc8me and their vision.
Showcase Relevant Skills: In your application, emphasise skills such as negotiation, compliance knowledge, and the ability to manage multiple communications channels. These are essential for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Lettings Consultant.
How to prepare for a job interview at loc8me
✨Showcase Your Customer Service Skills
As a Lettings Consultant, customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles. Highlight your ability to handle diverse customer needs and maintain positive relationships.
✨Demonstrate Your Communication Abilities
Effective communication is crucial in this role. During the interview, focus on your verbal and written communication skills. You might want to practice explaining complex information clearly and concisely, as you will need to do this with landlords and tenants alike.
✨Research loc8me and the Industry
Familiarise yourself with loc8me's values, mission, and recent developments in the student lettings market. Showing that you understand the company and its goals will demonstrate your genuine interest in the position and help you stand out.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult tenants or negotiating offers. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and ability to remain calm under pressure.
