At a Glance
- Tasks: Join our Lettings team to manage relationships and ensure exceptional experiences for tenants and landlords.
- Company: loc8me is a dynamic student lettings company focused on providing top-notch accommodation experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for personal development in a flexible work environment.
- Why this job: Be part of an ambitious company that values innovation and teamwork while making a real impact.
- Qualifications: Strong communication and organisational skills; experience in lettings preferred but not essential.
- Other info: Work hours are 9am to 5.30pm, with occasional Saturdays; driving licence required.
The predicted salary is between 28800 - 43200 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience.
As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Your responsibilities will include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensuring the Tenant and Landlord experience is exceptional
- Managing communications via phone, email, Live Chat, and WhatsApp
- Maintaining lettings compliance knowledge and conducting Right to Rent checks
- Receiving and processing new enquiries from Tenants and Landlords
- Advertising properties and proactively contacting our database of potential Tenants
- Registering applicants, arranging viewings, conducting viewings, and providing feedback to Landlords
- Negotiating offers between Landlords and Tenants
- Assisting the Asset Management team during the busy changeover period
- Assisting with marketing events
We’re looking for:
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details:
- Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm
- Competitive Salary
- Travel Required between all loc8me cities
- Bonus Scheme
- Driving licence is required
Locations
Lettings Consultant employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Familiarise yourself with the student lettings market. Understanding current trends, popular areas, and what students are looking for in accommodation will give you an edge during interviews. This knowledge shows your passion for the role and your commitment to providing excellent service.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums where you can connect with other lettings consultants. Building relationships can lead to valuable insights and potential referrals that may help you stand out as a candidate.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since the role requires excellent communication with landlords, tenants, and contractors, think of examples from your past experiences where you successfully managed relationships or resolved conflicts. This will showcase your ability to excel in the position.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks effectively. In the lettings industry, being able to juggle viewings, enquiries, and compliance checks is crucial. Prepare specific examples that highlight your ability to prioritise and stay organised under pressure.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. Use specific examples that demonstrate your organisational and communication skills, as these are key for the Lettings Consultant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention your ability to build relationships with diverse individuals, as this is crucial for the role. Be sure to express your enthusiasm for working with loc8me.
Highlight Relevant Skills: In your application, emphasise skills such as negotiation, compliance knowledge, and your proactive approach to managing enquiries. These are essential for ensuring a smooth lettings process and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Lettings Consultant.
How to prepare for a job interview at loc8me
✨Showcase Your Customer Service Skills
As a Lettings Consultant, customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles. Highlight your ability to handle diverse customer needs and maintain positive relationships.
✨Demonstrate Your Communication Abilities
Effective communication is crucial in this role. During the interview, focus on your experience with various communication channels like phone, email, and live chat. Practice articulating your thoughts clearly and confidently.
✨Research loc8me and the Industry
Familiarise yourself with loc8me's mission and values, as well as current trends in the lettings market. This knowledge will help you answer questions more effectively and show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to negotiate or resolve conflicts, and be ready to discuss your approach and outcomes.