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For Companies At a Glance
- Tasks: Greet customers, manage calls, and maintain a welcoming showroom environment.
- Company: Join a global automotive group known for excellence and innovation.
- Benefits: Enjoy 33 days of leave, retail discounts, gym perks, and a flexible pension scheme.
- Why this job: Be the face of a world-class brand and grow your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: No need to meet every requirement; if you care about great experiences, we want you!
The predicted salary is between 24000 - 36000 £ per year.
Join our Team as a Showroom Host: Be the Face of Excellence! Working with world-class brands and delivering experiences you can be proud of; you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you:
- 33 days’ annual leave, including bank holidays (pro rata)
- The opportunity to buy additional holiday
- Retail discounts that save you money every day
- Gym discounts, cash healthcare plans, and a cycle-to-work scheme
- Car discounts for new and used purchases and servicing
- Flexible pension scheme and Sharesave scheme to grow your savings
- Family-friendly policies that help you spend more time with the people that matter
- A wellbeing programme to support you and your family
- Ongoing recognition from your peers and leadership team
- A community volunteering day
What you’ll do day to day:
- Meet & Greet Customers & Visitors and provide suitable refreshments
- Answer and manage telephone system
- Accurately record calls & visits and relay messages in timely manner
- Some invoicing & filing may be required
- Manage customer waiting area and showroom - customers & housekeeping
Helpful skills and qualifications:
- Excellent communication skills, both written and verbal
- Incredible customer service skills
- The ability to multitask and work under pressure
- A friendly and approachable manner
Showroom Host employer: Lexus
Contact Detail:
Lexus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Familiarise yourself with the brands and products you'll be representing. Understanding their values and offerings will help you engage customers more effectively and create a welcoming atmosphere.
✨Tip Number 2
Practice your communication skills by role-playing different customer scenarios with friends or family. This will help you feel more confident when greeting customers and managing inquiries in a busy showroom environment.
✨Tip Number 3
Showcase your organisational skills by creating a mock schedule for managing customer visits and showroom activities. This will demonstrate your ability to multitask and keep everything running smoothly during peak times.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent communication and customer service skills. Include specific examples of how you've created a welcoming environment in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Showroom Host. Mention your ability to multitask and work under pressure, and how these skills will help you excel in this position.
Showcase Relevant Experience: If you have experience in a customer-facing role, be sure to detail it. Discuss any relevant responsibilities, such as managing a reception area or handling customer inquiries, to demonstrate your suitability for the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at Lexus
✨Show Your Communication Skills
As a Showroom Host, excellent communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and engage in friendly conversation. Practice common interview questions with a friend to build confidence.
✨Emphasise Customer Service Experience
Highlight any previous roles where you provided exceptional customer service. Share specific examples of how you handled challenging situations or went above and beyond for customers, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Since the role involves multitasking and managing various responsibilities, be prepared to discuss how you stay organised. You might mention tools or methods you use to prioritise tasks and ensure everything runs smoothly.
✨Create a Welcoming Atmosphere
The job requires creating a warm and inviting environment. Think about how you can convey your friendly and approachable nature during the interview. A genuine smile and positive body language can go a long way in making a great first impression.
