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- Tasks: Support the bank's IT infrastructure, troubleshoot issues, and manage projects.
- Company: Join a leading bank in Central London focused on efficient technology operations.
- Benefits: Competitive salary, potential for growth, and a dynamic work environment.
- Why this job: Be part of a small team making a real impact in the financial sector.
- Qualifications: 2+ years in IT, degree in relevant field, and strong technical skills required.
- Other info: Opportunity to work with cutting-edge technology and enhance your career.
The predicted salary is between 28000 - 32000 £ per year.
Our Client is a Bank based in Central London, looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
Responsibilities:
- Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking including installation, configuration and troubleshooting.
- Manage day to day operational aspects of a project and scope.
- Design, plan and deploy IT projects to enhance the existing IT infrastructure and any applications required by the bank.
- Provide End User Computing support for all staff.
- Act as coordinator between the London Users and Group IT Security on all requests for systems access, ensuring permissions are provided promptly and regularly updated in compliance with the Group Access Matrix Protocol.
- Preserve the Assets of the Bank by implementing Disaster Recovery and backup procedures to ensure compliance with Group requirements.
- Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions.
- Undertake Data Extraction for reporting requirements for all stakeholders at the bank.
- Monitor CCTV, telephony systems, and door access systems to ensure they are well maintained with proper backup and relevant maintenance procedures applied.
- Monitor overall networking equipment (i.e., Network Switches, Firewall and other appliances) and provide support.
- Plan and carry out maintenance checks to ensure IT Operations and infrastructures are running smoothly and ensure daily routine task completeness.
- Maintain and ensure that the BCP site is always ready for continuous bank operations.
- Maintain the branch PABX system and ensure that the recording system is always operational.
Technical Skills Required:
- Operating Systems: Windows 10, Windows Server 2016 and above, Redhat Linux based Operating System
- Software Proficiency: VMWare v6.7 and above, Veeam Backup and Replication, Symantec Endpoint Protection, Symantec Endpoint Encryption, ManageEngine Patch Manager Plus, Microsoft Office 365
- Networking: Cisco Switches and Routers, Fortigate Firewalls, LAN/WAN Routing
- Hardware: Dell PowerEdge Servers, Dell PowerVault SAN Storage
- Project management
- Data analysis
Qualifications:
Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing).
Salary: The salary for this role is in the range £35K - £40K.
Please send your CV to us in Word format along with your salary and notice period.
IT Systems Desktop Support Engineer employer: Jas Gujral
Contact Detail:
Jas Gujral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Desktop Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, VMWare, and Cisco networking equipment. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.
✨Tip Number 2
Network with professionals in the financial IT sector. Attend industry meetups or online forums to connect with current employees or others in similar roles. This can provide you with insider knowledge about the company culture and expectations.
✨Tip Number 3
Prepare for technical interviews by practising common troubleshooting scenarios related to desktop support and network issues. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Research the bank's recent projects or initiatives in technology. Showing that you understand their current challenges and how you can contribute to their IT infrastructure will make a strong impression during your discussions.
We think you need these skills to ace IT Systems Desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially within the financial industry. Emphasise your technical skills with operating systems, software, and networking equipment mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your experience with first line support, project management, and any relevant IT projects you've worked on.
Highlight Technical Skills: Clearly list your technical skills related to the role, such as proficiency in Windows Server, VMWare, and networking equipment. Use bullet points for clarity and ensure they match the requirements stated by the bank.
Follow Application Instructions: When submitting your application, ensure you send your CV in Word format as requested. Include your salary expectations and notice period in the email body to comply with their instructions.
How to prepare for a job interview at Jas Gujral
✨Showcase Your Technical Skills
Make sure to highlight your experience with the specific operating systems and software mentioned in the job description, such as Windows 10, VMWare, and Cisco networking. Be prepared to discuss how you've used these technologies in past roles.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting and providing first-line support, be ready to share examples of how you've successfully resolved technical issues in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Financial Sector
Familiarise yourself with the banking industry and its specific IT needs. Being knowledgeable about compliance requirements, such as Anti Money Laundering provisions, will show that you understand the context in which you'll be working.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team dynamics, ongoing projects, or how success is measured in this role. It shows your interest and engagement with the position.
