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- Tasks: Manage client accounts, develop plans, and ensure customer satisfaction.
- Company: Join a dynamic contact center client with a focus on growth and excellence.
- Benefits: Enjoy hybrid working, a competitive salary, bonuses, and additional perks.
- Why this job: Be part of a fast-paced environment where your skills can shine and make an impact.
- Qualifications: Experience in account management, sales targets, and strong interpersonal skills required.
- Other info: Flexible working hours and a supportive team culture await you!
The predicted salary is between 28000 - 42000 £ per year.
Role: Account Manager Location: Northampton or Northwich (hybrid working 3 days office/2 days at home) Salary: £35,000 + 10% bonus + benefits Hours: 37.5 hours per week Mon-Fri 9am-5pm This is a great opportunity for an experienced Account Manager to join a contact centre client based at either their Northampton or Northwich site. Previous experience working within a fast-paced company within an Account Manager role is desired. Do you have experience working to Sales targets? Can you retain clients? Do you strive to maintain customer excellence? Key Responsibilities of the Account Manager: Implementation of price increases and, if required, negotiation of a mutually acceptable position. Develop and deliver account plans. Full Salesforce and Sales Excellence Compliance. Convert clients to contract. Liaise with internal stakeholders to resolve client issues in line with Group SLA’s. Develop and grow business achieve top line growth. Support the Team Leader in achieving top line growth and profitability targets through strong client relationships and pipeline management across current SME client base. Ensuring strong knowledge of products and solutions. Managing the performance and activities through defined KPIs of all clients. Previous experience for the Account Manager role: Strong business development or client relationship experience. Strong track record in building and managing accounts. Strong sales, pipeline management and negotiation skills. Strong interpersonal and problem-solving skills with the ability to work to timeframes. Proficiency in MS Office and other applications. Excellent task management and solutions skills, results orientated with a strong work ethic and demonstrated attention to detail. Must be flexible and professional under pressure. Excellent presentation, communication and report writing skills. Please follow the link to apply for this Account Manager role based in Northampton or Northwich. JBRP1_UKTJ
CCA Recruitment Group | Account Manager employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCA Recruitment Group | Account Manager
✨Tip Number 1
Familiarize yourself with Salesforce and Sales Excellence Compliance, as these are crucial for the role. Consider taking a quick online course or tutorial to brush up on your skills and show that you're proactive.
✨Tip Number 2
Highlight your experience in managing client relationships and achieving sales targets during your conversations. Prepare specific examples of how you've successfully retained clients and grown accounts in previous roles.
✨Tip Number 3
Research the company’s products and solutions thoroughly. Being knowledgeable about what they offer will help you demonstrate your interest and ability to manage accounts effectively.
✨Tip Number 4
Practice your presentation and communication skills. Since excellent communication is key for this role, consider doing mock presentations to friends or family to build confidence.
We think you need these skills to ace CCA Recruitment Group | Account Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Account Manager position. Highlight your relevant experience in client relationship management and sales targets in your application.
Tailor Your CV: Customize your CV to reflect your experience in business development, account management, and negotiation skills. Use specific examples that demonstrate your ability to meet sales targets and maintain customer excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong interpersonal skills and problem-solving abilities. Mention how you can contribute to the company's growth and support the Team Leader in achieving profitability targets.
Highlight Relevant Skills: In your application, emphasize your proficiency in MS Office and any other relevant applications. Make sure to mention your excellent presentation and report writing skills, as these are crucial for the role.
How to prepare for a job interview at CCA Recruitment Group
✨Showcase Your Sales Experience
Be prepared to discuss your previous experience in sales and account management. Highlight specific examples where you met or exceeded sales targets, as this role requires a strong track record in building and managing accounts.
✨Demonstrate Client Relationship Skills
Emphasize your ability to retain clients and maintain customer excellence. Share stories that illustrate how you've developed strong relationships with clients and resolved issues effectively.
✨Know the Company and Its Products
Research the company and familiarize yourself with their products and solutions. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Behavioral Questions
Expect questions about how you handle pressure and manage tasks. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving skills.
