Clerical Assistant - GLA13732
Clerical Assistant - GLA13732

Clerical Assistant - GLA13732

Glasgow Full-Time 28800 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our Business & Strategy Team as a Clerical Assistant, providing essential admin support.
  • Company: Glasgow Life is a charity dedicated to enhancing lives through culture and sport in Glasgow.
  • Benefits: Enjoy 30 days holiday, discounted memberships, and a cycle-to-work scheme.
  • Why this job: Be part of a dynamic team making a real impact in the community and enhancing Glasgow's reputation.
  • Qualifications: Experience in a busy office environment with strong organisational skills is essential.
  • Other info: Hybrid working options may be available for flexibility.

The predicted salary is between 28800 - 42000 £ per year.

Glasgow Life is looking for a Clerical Assistant to join us on a full-time permanent basis, working 35hrs per week. As Clerical Assistant you will be joining our in-demand Business & Strategy Team. You will be part of a dedicated team which supports all areas of Glasgow Life providing Admin support. We operate Admin Hubs to support the service areas. We have a vacancy in our Sports Admin Hub.

About Glasgow Life: Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. We believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city's visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow's international reputation.

The role: To assist in the provision of an efficient and effective clerical, financial and administrative support service for Glasgow Life in a fast-paced environment. This role requires a high level of accuracy and attention to detail, as clerical work often involves handling sensitive information and data, information processing, strong organisational skills including the ability to prioritise tasks, manage time effectively, maintain accurate records and making full use of appropriate computer systems and software to improve processes and achieve efficiencies. The candidate must have experience of working in a busy office environment undertaking various clerical tasks and working to tight timescales.

If you're interested in joining us as a Clerical Assistant, you'll be required to:

  • Plan and organise designated work to be completed within the relevant timeframe.
  • Carry out a wide range of administrative services to support the Admin Officer, Service Areas, Colleagues and Business Partners.
  • Process financial transactions, accurately and timeously utilising the Company's computerised systems.
  • Respond to enquiries by email or phone from internal customers, colleagues and ALEOS, clarifying issues and providing an informed response.
  • Liaise with internal and external customers and partners establishing effective working relationships.
  • Be flexible and adaptable to changeable working environments.
  • Ensure accurate and complete records and information for effective processing of bookings, events, and applications.
  • Collate, update, maintain and provide management information as required.
  • Support colleagues in the purchasing of goods and services, and processing of invoices.

Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager may be able to agree this with you if operationally possible. This balance enables you to continue much-needed collaborative working.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we'd love to hear from you.

Important Dates: Closing date 15 June 2025 and interviews are provisionally scheduled for 24 / 25 June 2025.

Benefits at Glasgow Life:

  • 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year.
  • Membership of the Local Government Pension Scheme.
  • Discounted Glasgow Club membership and money off in our museum shops and online store.
  • Option to buy extra annual leave.
  • Cycle-to-work scheme.
  • And much more!

Diversity matters at Glasgow Life: We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply.

Application Packs: The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information: Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.

Clerical Assistant - GLA13732 employer: Glasgow Life

Glasgow Life is an exceptional employer that champions a vibrant work culture, offering a supportive environment where employees can thrive while contributing to the community's well-being through culture and sport. With generous benefits such as 30 days of holiday, a Local Government Pension Scheme, and opportunities for professional growth, Glasgow Life fosters a diverse and inclusive workplace that empowers staff to bring their authentic selves to work. Join us in making a meaningful impact in Glasgow, where your efforts will help create unforgettable experiences for both residents and visitors alike.
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Contact Detail:

Glasgow Life Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clerical Assistant - GLA13732

✨Tip Number 1

Familiarise yourself with Glasgow Life's mission and values. Understanding their commitment to culture and sport will help you align your responses during interviews, showcasing your enthusiasm for their work.

✨Tip Number 2

Highlight your organisational skills in conversations or during interviews. Since the role requires managing multiple tasks and prioritising effectively, sharing specific examples of how you've successfully handled similar situations can set you apart.

✨Tip Number 3

Network with current or former employees of Glasgow Life. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.

✨Tip Number 4

Prepare for potential questions about handling sensitive information and data accuracy. Given the nature of the clerical assistant role, demonstrating your understanding of confidentiality and attention to detail will be crucial.

We think you need these skills to ace Clerical Assistant - GLA13732

Organisational Skills
Attention to Detail
Time Management
Administrative Support
Financial Transaction Processing
Effective Communication
Customer Service Skills
Data Entry and Management
Proficiency in Computerised Systems
Flexibility and Adaptability
Record Keeping
Problem-Solving Skills
Team Collaboration
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Clerical Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in clerical and administrative roles. Emphasise your organisational skills, attention to detail, and ability to work under pressure, as these are crucial for this role.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the mission of Glasgow Life. Provide specific examples of how your previous experience has prepared you for the tasks mentioned in the job description, such as processing financial transactions or managing records.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a Clerical Assistant.

How to prepare for a job interview at Glasgow Life

✨Showcase Your Organisational Skills

As a Clerical Assistant, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting how you prioritised and met deadlines.

✨Familiarise Yourself with Glasgow Life

Research Glasgow Life and its mission to inspire active lives through culture and sport. Understanding their values and recent initiatives will help you align your answers with their goals during the interview.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in a busy office environment. Think of scenarios where you had to handle sensitive information or resolve conflicts, and be ready to discuss how you approached these situations.

✨Demonstrate Flexibility and Adaptability

The role requires adaptability to changing environments. Be prepared to share instances where you successfully adjusted to new processes or unexpected challenges, showcasing your ability to thrive in a dynamic setting.

Clerical Assistant - GLA13732
Glasgow Life
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