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- Tasks: Prepare delicious hot beverages and provide excellent customer service.
- Company: Join a multi award-winning catering company serving over 45,500 customers daily.
- Benefits: Enjoy a birthday day off, free lunches, and discounts at various outlets.
- Why this job: Be part of a vibrant team with opportunities for growth and community impact.
- Qualifications: Experience in customer service and confidence in cash handling preferred.
- Other info: Receive fully funded development courses and enjoy a paid day off for volunteering.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team.
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
Our benefits include:
- An annual day off for your birthday!
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Barista employer: Ian
Contact Detail:
Ian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with our coffee bar concept and the types of beverages we offer. Being knowledgeable about our menu will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your past experiences. Highlight situations where you successfully managed customer interactions, especially during busy periods or when addressing special requests.
✨Tip Number 3
Showcase your adaptability by discussing how you've handled changes in service needs or unexpected challenges in previous roles. This will illustrate your ability to thrive in a dynamic environment like ours.
✨Tip Number 4
Research our company culture and values, and be prepared to discuss how you align with them. Understanding our commitment to high customer service standards will help you stand out as a candidate who fits well with our team.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Barista position. Tailor your application to highlight your relevant experience in customer service and beverage preparation.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Share specific examples of how you've handled busy service environments or catered to individual customer needs in the past.
Highlight Relevant Experience: Make sure to include any previous experience in a café or food service environment. Emphasise your skills in cash handling, using tills, and maintaining high customer service standards.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Ian
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making beverages. Share any personal experiences or favourite drinks you've crafted, as this will demonstrate your enthusiasm and knowledge about the role.
✨Highlight Your Customer Service Skills
Since customer service is key in this role, prepare examples of how you've successfully handled customer interactions in the past. Emphasise your ability to adapt to different situations and maintain a positive attitude, especially during busy times.
✨Demonstrate Cash Handling Experience
Be ready to discuss your experience with cash handling and using tills. Mention any specific systems you’ve used and how you ensure accuracy and efficiency in transactions, as this is crucial for the role.
✨Prepare for Common Barista Scenarios
Think about potential scenarios you might face as a barista, such as managing a queue or dealing with a customer with allergies. Practising your responses to these situations can help you feel more confident during the interview.
