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For Companies At a Glance
- Tasks: Lead daily operations and support clients while managing a dynamic team.
- Company: Join a fast-growing company focused on creating innovative workspaces and community connections.
- Benefits: Enjoy perks like health insurance, parental leave, dog-friendly office, share options, and social events.
- Why this job: Be part of a high-growth environment where your ideas can shape the future of work.
- Qualifications: 3 years in real estate management, skilled in team leadership and project management.
- Other info: Opportunity to mentor and develop talent while overseeing exciting new building launches.
The predicted salary is between 43200 - 72000 £ per year.
Together we are creating a personalised global eco system designed for the future of work.
With our company values in mind, we design environments where people love to work. Spaces where people can create and be productive. Homes away from home. We embrace a win-win mindset with our friends of the brand and through hard work, innovation, and a low waste culture, we provide the best office space solutions for our clients.
However, it’s not just about office space, our mission is to connect people to one another and to their neighbourhoods, strengthening community while maintaining privacy.
Joining our team is all about being part of a high growth, fast moving, and ambitious company. We are looking for people with a proactive approach, who are true team players, with a mindset to help us scale in structured and creative ways.
About the role
This is an exciting new role for the company, and you’ll be responsible for overseeing the day-to-day front of house operations team in the management and support of our clients. This includes ensuring the sufficient onboarding and training of all team members, supporting your General Managers with ongoing recruitment and talent development, and acting as an escalation for team or client experience issues.
The ‘AGM’ will be responsible for the overall execution of the Operations team strategy via documenting of clear processes, training and upskilling team members and then conducting ongoing reviews and audits to ensure adherence. You will be:
- Measured on your objectives, namely around client retention and satisfaction, your team’s onboarding and satisfaction, as well as delivering assigned projects on time and within budget.
- Strategically and proactively thinking about improvements for our clients’ needs in line with company growth plans and presenting these to the Head of Operations for support (you’ll subsequently be rolling out these initiatives yourself and with your team).
- Compiling and reviewing KPI reports to enable you to measure your own teams’ success and to also report upwards to the senior team.
- Maintaining contracts for our clients with our 3rd party providers (for example our IT provider) and looking at ways to improve costs and services.
- Acting as a point of escalation and mentorship for your GMs on client queries.
- Overseeing the ‘launch’ of new buildings alongside our Property Development department and ensuring the building is set up and ready for opening.
About you
You are a strategic thinker who is consistently looking at ways of improving processes or the customer experience. You’re an experienced people manager and can optimise your team’s skills to their full potential. You are:
- An experienced General or Building Manager within the real estate space (around 3 years’ is ideal) and have worked in the flexible office / co-working space.
- Skilled in mentoring and managing a team within a fast-paced environment.
- Experienced in managing budgets / projects within this space.
- Adept at managing a diverse portfolio of clients.
What we offer
We’re a fast-growing company with exceptional career growth opportunities. We offer great benefits such as Vitality Health Insurance, enhanced parental leave options, a bring your dog to work policy, share options and regular social events (plus loads more).
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Area General Manager employer: Canvasoffices
Contact Detail:
Canvasoffices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area General Manager
✨Tip Number 1
Familiarize yourself with the latest trends in flexible office spaces and co-working environments. Understanding what makes these spaces appealing to clients will help you demonstrate your strategic thinking during the interview.
✨Tip Number 2
Network with professionals in the real estate and co-working sectors. Attend industry events or join relevant online communities to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or enhanced customer experiences in previous roles. Highlighting your proactive approach will resonate well with our company values.
✨Tip Number 4
Showcase your experience in managing diverse teams and budgets. Be ready to explain how you've successfully mentored team members and optimized their skills in a fast-paced environment.
We think you need these skills to ace Area General Manager
Some tips for your application 🫡
Understand the Company Culture: Dive deep into the company's values and mission. Highlight how your personal values align with their focus on community, innovation, and a low waste culture in your application.
Showcase Relevant Experience: Emphasize your experience in managing teams and operations within the real estate or flexible office space. Provide specific examples of how you've improved processes or client experiences in previous roles.
Demonstrate Strategic Thinking: Illustrate your ability to think strategically by discussing past projects where you identified areas for improvement and successfully implemented changes that benefited clients and your team.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Area General Manager role. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Canvasoffices
✨Showcase Your Strategic Thinking
Be prepared to discuss specific examples of how you've improved processes or enhanced customer experiences in your previous roles. Highlight your ability to think proactively and strategically, as this aligns with the company's focus on innovation.
✨Demonstrate People Management Skills
Share your experiences in mentoring and managing teams, especially in fast-paced environments. Discuss how you've optimized team skills and contributed to their development, as this is crucial for the Area General Manager role.
✨Understand Client Needs
Familiarize yourself with the flexible office and co-working space industry. Be ready to discuss how you have managed diverse client portfolios and how you can enhance client retention and satisfaction.
✨Prepare for Budget and Project Management Questions
Since you'll be responsible for managing budgets and delivering projects on time, prepare to discuss your experience in these areas. Bring examples of past projects where you successfully managed costs and met deadlines.
