Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support ERP users and troubleshoot issues with D365 F&O software.
- Company: Join a global leader in shared business services across diverse industries.
- Benefits: Enjoy a hybrid work model and competitive day rates based on experience.
- Why this job: Be part of a dynamic team improving ERP systems for sustainable growth.
- Qualifications: 5-8 years of D365 F&O experience and strong MS Office skills required.
- Other info: This is a 6-month contract role with potential for extension.
The predicted salary is between 42000 - 84000 £ per year.
Pearson Carter are working with a global client who provides shared business services to a wide variety of successful companies worldwide. From industries such as healthcare to technology, and motor sports to renewable energy, they aim to maximise every company’s potential for long-term, sustainable growth.
This is a 6 month contract but there is a possibility for another 6 month extension.
Responsibilities:- Troubleshoot ERP user issues by working directly with the ERP support team, the local IT Team and Microsoft support as necessary to resolve issues.
- Act as the Subject Matter Expert (SME) to support finance & commercial teams on the different ERP modules through expert knowledge of the D365 F&O and related software products.
- Provide first level support for end-users, including research on various data, system, and integration issues.
- Administer Dynamics 365 F&O organization access and automate role-based access as appropriate.
- Provide application support and work with the implementation team to assist with troubleshooting and maintenance of our D365 F&O applications.
- Work with support teams, implementation teams, product teams and other stakeholders to ensure a streamlined customer experience.
- Identify systems and system usage improvement opportunities and implement associated system enhancements (e.g., automation of manual steps) in collaboration with the ERP team, the account managers, and the customers.
- Work closely and communicate with stakeholders and system end users in the operating companies to improve ERP system usage, uncovering areas for improvement of developing and implementing the ERP solution.
- Experience with the following Supply Chain modules - Warehousing, Production, Inventory & Manufacturing.
- 5 - 8 years of experience with Dynamics 365 Finance and Operations in a technical or functional capacity or related experience.
- Clear understanding of how Dynamics 365 Finance and Operations interact with other technologies and platforms (e.g., Azure).
- Strong MS Office skills across PowerPoint, Excel, and Word.
- Ability to work independently as well as collaboratively with a team to meet deadlines.
- Good understanding of accounting principles.
- Participated in all stages of lifecycle of MS D365 F&O implementation projects a big plus.
The client has an office in London & Oxford. Role is hybrid - client is willing to show flex depending on experience.
Day rate:This is a 6 month contract role outside IR35 - day rate is dependent on experience but around £600.
How to Apply:Please reply asap along with your CV to be considered for this position. You can also reach out to me on harry.b@pearsoncarter.com or 0191 406 6111.
Pearson Carter is the Global Leader in Microsoft Technology Recruitment with specialist roles across the globe – www.pearsoncarter.com
Contact Detail:
Pearson Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&O Support Engineer - Contract outside IR35
✨Tip Number 1
Familiarise yourself with Dynamics 365 Finance and Operations, especially the Supply Chain modules like Warehousing and Production. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the ERP field, particularly those who have experience with D365 F&O. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved system usage or implemented enhancements in previous roles. This will showcase your problem-solving skills and your ability to work collaboratively with teams.
✨Tip Number 4
Research the company and its clients to understand their industries and challenges. Tailoring your conversation to show how your skills can address their specific needs will make you stand out as a candidate.
We think you need these skills to ace F&O Support Engineer - Contract outside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Dynamics 365 Finance and Operations, especially in the Supply Chain modules like Warehousing and Production. Use specific examples to demonstrate your expertise.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience troubleshooting ERP issues and your ability to work with various stakeholders to improve system usage.
Highlight Technical Skills: Clearly outline your technical skills related to D365 F&O and any other relevant technologies. Emphasise your understanding of how these systems interact with platforms like Azure.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've identified and implemented system improvements in past roles. This will demonstrate your proactive approach and ability to enhance user experience.
How to prepare for a job interview at Pearson Carter
✨Showcase Your ERP Knowledge
Make sure to highlight your experience with Dynamics 365 F&O, especially in the Supply Chain modules like Warehousing and Production. Be prepared to discuss specific challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, come equipped with examples of how you've successfully identified and resolved ERP user issues in the past. This will show your ability to think critically under pressure.
✨Communicate Effectively
As the role involves working closely with various stakeholders, practice articulating complex technical concepts in simple terms. This will demonstrate your ability to collaborate and ensure a streamlined customer experience.
✨Prepare for Technical Questions
Expect questions that assess your understanding of how D365 F&O interacts with other technologies, such as Azure. Brush up on these integrations and be ready to explain their significance in real-world scenarios.
