Vanlife Operations Lead

Join to apply for the Vanlife Operations Lead role at Indie Campers 1 day ago Be among the first 25 applicants About Us Indie Campers, the go-to campervan marketplace, is on a mission to make road trips accessible to everyone. Thanks to its digital approach and customer-centric focus, Indie Campers has developed a strong booking platform and offers high-quality, affordable road trips. With over one million nights rented and more than 300,000 travelers from 169 countries, we offer a range of options including short-term RV rentals, long-term campervan subscriptions, and vehicle sales. Our technological focus drives us to meet exciting and demanding challenges, requiring top talent and motivation. We are expanding our team and looking for passionate individuals to join our journey. The Role We are seeking travel enthusiasts with a passion for guest service for our depot in Manchester – Rochdale . You will be the face of our company, reporting to the Branch and Regional Operations Manager – UKI, ensuring excellent customer service, maintaining our fleet, and managing all operational issues to guarantee smooth depot operations. Responsibilities Handle reservations, organize vehicle check-ins/check-outs, and coordinate team activities. Train, supervise, and coach team members. Maintain the fleet, oversee logistics, and ensure campervans are in top condition. Manage workforce planning, inventory, local suppliers, and cleaning services. Address complaints, emergencies, and local issues to ensure smooth operations. Assist in reselling campervans, including preparing and showing them to prospective buyers. Requirements Travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car preferred. Fluent in English (mandatory). Eligible to work in the UK, with a valid driver’s license, and comfortable driving a campervan (mandatory). Availability to work on weekends and public holidays. Responsible, reliable, well-organized, and problem-solving skills. Our Commitment Be part of a young, innovative, and growing company where you can make a difference. Opportunities for career development in Field Operations and potential transitions to our offices in Lisbon, Mexico City, or Manila. Ongoing training and coaching to develop your skills. Performance and Referral Bonuses as part of the compensation package. Free road trips across Europe, North America, and Oceania to experience Indie firsthand. Ready to Go Indie? Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industry: Travel Arrangements #J-18808-Ljbffr