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- Tasks: Lead and coach daily leisure activities like rifle shooting and archery.
- Company: Join Holme Lacy, a stunning Grade I listed hotel in Herefordshire.
- Benefits: Enjoy free gym access, discounted food, and career development opportunities.
- Why this job: Engage with guests and create memorable experiences in a fun environment.
- Qualifications: Enthusiasm for leisure and great customer service skills are essential.
- Other info: Diversity and inclusion are key; flexible working options available.
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.
Pay Rates: Up to 12.71 per hour depending on age.
We have a fantastic opportunity for a Leisure Team Member at Warner Hotel.
The benefits of working with us:
- Potential live-in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As a Leisure Team Member you will lead and coach the team's daily activities to ensure all areas of responsibilities are covered. You and the team will host a variety of activities throughout the day from rifle shooting to archery.
What are we looking for?
- Enthusiastic individuals, who have a genuine passion for leisure
- Great customer service skills
- Able to pick up new skills quickly
- Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full
What skills do I need?
- National Pool Lifeguard qualification (RLSS) an advantage but not essential - Full training available
- Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department
- Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health and Safety Policy
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us.
Leisure Team Member employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Team Member
✨Tip Number 1
Familiarise yourself with the activities offered at Warner Hotels, such as rifle shooting and archery. Being knowledgeable about these activities will help you engage with guests and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or leisure roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations.
✨Tip Number 3
Consider obtaining a National Pool Lifeguard qualification if you don’t already have one. Even though it’s not essential, having this certification can set you apart from other candidates and show your commitment to safety and professionalism.
✨Tip Number 4
Prepare to discuss how you would create a welcoming environment for guests. Think of examples where you've successfully engaged with customers or led activities, as this will demonstrate your ability to enhance the guest experience.
We think you need these skills to ace Leisure Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Leisure Team Member position entails. Highlight key responsibilities and required skills in your application to show that you are a good fit.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills related to leisure activities and customer service. Use specific examples that demonstrate your enthusiasm for leisure and ability to engage with guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leisure and your customer service skills. Mention any relevant qualifications, such as the National Pool Lifeguard qualification, and express your eagerness to contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Warner Hotels
✨Show Your Passion for Leisure
Make sure to express your genuine enthusiasm for leisure activities during the interview. Share any personal experiences or hobbies that relate to the role, as this will demonstrate your commitment and suitability for the position.
✨Highlight Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. The interviewer will be looking for candidates who can engage with guests and create a welcoming atmosphere, so be ready to discuss specific situations where you excelled in this area.
✨Demonstrate Adaptability
Since the role involves hosting various activities, it's important to show that you can pick up new skills quickly. Be prepared to discuss times when you've successfully adapted to new challenges or learned new tasks efficiently.
✨Understand Health and Safety Policies
Familiarise yourself with basic health and safety practices relevant to leisure environments. Being able to discuss how you would maintain a safe and secure environment for both guests and team members will show that you take these responsibilities seriously.
