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For Companies At a Glance
- Tasks: Create memorable customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel with a mission to inspire consumers.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, quarterly bonuses, and access to fitness classes.
- Why this job: Be part of a passionate team that values diversity, inclusion, and exceptional customer service.
- Qualifications: Flexible schedule required; retail experience preferred but not essential; enthusiasm for our brands is a must.
- Other info: Opportunities for training and development, plus a supportive culture focused on empowerment and belonging.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. Our mission is to empower, engage, and inspire our consumers every step of the way. Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From helping customers select shoes to styling outfits, your core responsibility is to ensure customers enjoy their time with us.
Key Responsibilities
- Create memorable customer experiences through authentic service.
- Achieve sales targets and performance metrics.
- Engage with customers, educate them about products, and build rapport.
- Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and safety procedures.
- Handle cash management and adhere to security, safety, and stock accuracy policies.
- Promote customer loyalty by discussing upcoming collections and collecting customer data.
Knowledge, Skills, and Abilities Required
- Flexible schedule, including weekends and holidays.
- Retail sales experience preferred but not required.
- Passion for our brands and their lifestyles.
- Excellent communication skills.
- Positive, professional attitude.
- Enthusiasm for learning and sharing product knowledge.
- Ability to work under pressure in a fast-paced environment.
Working Conditions
Retail environment.
The Extras
- Generous clothing allowance.
- Training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- Pro-rated 25 days holiday (if part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust for advice and support.
- Budget for fitness classes per store.
- Access to Sample sales.
- Health Cash Plan with Medicash (post-probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike schemes.
Our DEI Commitment
We aim to create a culture that embodies empowerment, celebrates diversity, and promotes inclusion and equity. We are committed to listening, learning, and developing our team and community, ensuring equal employment opportunities and inclusive hiring practices. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves. We celebrate different perspectives and continuously learn and challenge ourselves and our partners. We recognize our journey is ongoing and imperfect. We are dedicated to being champions, allies, and inclusive, working with our DEI committees and collective to uphold these values.
Store Assistant - 8 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire consumers will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from previous experiences where you created memorable customer interactions. This will highlight your ability to engage with customers effectively.
✨Tip Number 3
Be ready to discuss how you can contribute to achieving sales targets. Think about strategies you've used in the past to drive sales or enhance customer loyalty, as this aligns with the role's key responsibilities.
✨Tip Number 4
Show enthusiasm for learning about the products and the retail environment. Expressing a willingness to grow and share knowledge will resonate well with the team, as they value a positive and professional attitude.
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Store Assistant position at Sweaty Betty. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to create memorable customer experiences.
Write a Personalised Cover Letter: In your cover letter, express your passion for the Sweaty Betty brand and its lifestyle. Mention specific examples of how you can contribute to creating exceptional customer experiences and achieving sales targets.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its lifestyle during the interview. Research the brand's values and products, and be ready to discuss how they resonate with you personally.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you engaged with customers, built rapport, and created memorable experiences, as this is a core responsibility of the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a retail environment. Think about how you would handle difficult customers or manage stock replenishment under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and opportunities for growth. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
