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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our mission is to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From helping customers select shoes to styling outfits, your core responsibility is to ensure customers enjoy their time with us.
Key Responsibilities
- Create memorable customer experiences through authentic service.
- Achieve sales targets and performance metrics.
- Engage with customers, educate them about products, and build rapport.
- Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and safety procedures.
- Handle cash management and adhere to security, safety, and stock accuracy policies.
- Promote customer loyalty by discussing upcoming collections and collecting customer data.
Knowledge, Skills, and Abilities Required
- Flexible schedule, including weekends and holidays.
- Retail sales experience preferred but not required.
- Passion for our brands and their lifestyles.
- Excellent communication skills.
- Positive, professional attitude.
- Enthusiasm for learning and sharing product knowledge.
- Ability to work under pressure in a fast-paced environment.
US Candidates Only
- Compliance with Companyβs AAP/EEO policies.
- High School diploma or equivalent.
Working Conditions
- Retail environment.
The Extras
- Generous clothing allowance.
- Training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- Pro-rated 25 days holiday (if part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust for advice and support.
- Budget for fitness classes per store.
- Access to Sample sales.
- Health Cash Plan with Medicash (post-probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike schemes.
Our DEI Commitment
We aim to create a culture that embodies empowerment, celebrates diversity, and promotes inclusion and equity. We are committed to listening, learning, and developing our team and community, ensuring equal employment opportunities and inclusive hiring practices.
Our DEI mission is \βto embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves. We celebrate different perspectives and continuously learn and challenge ourselves and our partners.\β
We recognize our journey is ongoing and imperfect. We are dedicated to being champions, allies, and inclusive, working with our DEI committees and collective to uphold these values. When we say all, we mean it.
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Contact Detail:
WOLVERINE Recruiting Team