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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join Liz Earle, a renowned natural beauty brand with a strong heritage.
- Benefits: Enjoy up to 75% employee discount, quarterly goody boxes, and generous holiday entitlement.
- Why this job: Be part of a passionate team that values natural beauty and customer care.
- Qualifications: A love for skincare and experience in leading teams is essential.
- Other info: Flexible working options available; become a certified skin expert.
The predicted salary is between 24000 - 36000 £ per year.
Join a leading beauty company as a Liz Earle Counter Manager, where you will lead your team in delivering exceptional customer experiences. This role offers opportunities for personal growth, a passion for skincare, and a chance to be an ambassador for a renowned natural beauty brand.
- Employee discount of up to 75%
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Certification as a skin expert
- Generous holiday entitlement
- Personal Retirement Savings Account
Qualifications
- Passion for skincare and Liz Earle products.
- Experience in leading and motivating a team.
Responsibilities
- Inspire team to exceed sales targets.
- Provide personalized skincare consultations.
- Ensure counter is well presented.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
What you’ll need to have
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
It would be great if you also have
- Experience using skincare and beauty products with customers.
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday entitlement that increases with length of service
- Personal Retirement Savings Account
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and brand values. Understanding their ethos of natural beauty and customer care will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your leadership style and how you've motivated teams in the past. Think of specific examples where you've inspired others to exceed sales targets or improve customer service.
✨Tip Number 3
Showcase your customer service skills by preparing scenarios where you've successfully handled customer queries or complaints. This will highlight your empathy and understanding, which are crucial for this role.
✨Tip Number 4
Research the latest trends in skincare and beauty. Being knowledgeable about current products and techniques will not only impress your interviewers but also show your commitment to ongoing learning and development.
We think you need these skills to ace Liz Earle - Counter Manager
Some tips for your application 🫡
Show Your Passion for Skincare: In your application, make sure to express your genuine passion for skincare and Liz Earle products. Share personal experiences or stories that highlight your enthusiasm and knowledge about the brand.
Highlight Leadership Experience: Emphasise any previous experience you have in leading and motivating a team. Provide specific examples of how you've inspired others to achieve sales targets or improve customer service.
Demonstrate Customer Service Skills: Illustrate your outstanding customer service skills by including examples of how you've successfully interacted with customers in the past. Mention any situations where you provided personalised consultations or resolved customer issues.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'inspire', 'motivate', and 'ambassador', to show that you understand the role and its requirements.
How to prepare for a job interview at No7 Beauty Company
✨Show Your Passion for Skincare
Make sure to express your genuine enthusiasm for skincare and Liz Earle products during the interview. Share personal experiences with the brand and how it aligns with your values, as this will demonstrate your commitment to the role.
✨Highlight Leadership Experience
Prepare examples of how you've successfully led and motivated a team in the past. Discuss specific strategies you used to inspire your team to exceed sales targets and how you provided constructive feedback to help them grow.
✨Demonstrate Customer Service Skills
Be ready to discuss your approach to outstanding customer service. Share anecdotes that showcase your ability to empathise with customers and provide personalised consultations, as this is crucial for the Counter Manager role.
✨Understand the Brand Values
Familiarise yourself with Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be prepared to discuss how these principles resonate with you and how you would embody them as a Counter Manager.
