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- Tasks: Lead accreditation processes and ensure compliance with industry standards.
- Company: Join a global consortium focused on tech standards and open source initiatives.
- Benefits: Enjoy remote work flexibility and a collaborative culture.
- Why this job: Be part of a diverse team making a real impact in the tech world.
- Qualifications: Experience in accreditation or compliance is preferred.
- Other info: Salary is negotiable based on experience.
The predicted salary is between 43200 - 72000 £ per year.
Accreditation Manager Location: Remote working available for the right candidate Salary: Negotiable Our client is a global consortium that enables the achievement of business objectives through technology standards and open source initiatives by fostering a culture of collaboration, inclusivity, and mutual respect among their diverse group of 900+ memberships. Their membership includes customers, systems and solutions suppliers, tool vendors, integrators, academics, and consultants across multiple industries The Role They are seeking an experienced Customer Support Manager with a sense of compliance, whose overall tasks will be account management of training companies and improvement of the customer experience. Key Responsibilities Account Management for Accredited Training Course Providers by: Maintaining customer satisfaction balancing obligations and services Leading regular meetings with the top 10-20 customers and regular communication with the others Excellent communication including clarity, use of language and result from that communication Provision of customer support by: Mastering the existing automation, suggesting and introducing new tools. Mastering the requirements and provide prospects and customers information matching their needs Manage customers through the accreditation process by Operating accreditation services and product certification programs using defined sets of operational procedures Continuous improvement of the customer experience, leading in: Ease of doing business Simplification of processes Improvement of communication means and content ensuring that customers understand the requirements and provide the required information Skills and Qualifications Highly skilled and experienced in international customer experience Experience of IT training market and service/activity coordination and planning Experience in International Teamwork and use of virtual communication skills A team player curious and eager to learn A contributor, confident enough to take all kinds of tasks when necessary Comfortable to use a large range of tools, software and means and skilled to suggest new ones Benefits Opportunity to work on industry-leading standards. Collaborative and innovative team environment. Competitive compensation and benefits. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate to apply
Accreditation Manager employer: Open group
Contact Detail:
Open group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accreditation Manager
✨Tip Number 1
Familiarize yourself with the latest trends in technology standards and open source initiatives. This knowledge will not only help you understand the role better but also demonstrate your commitment to the field during discussions.
✨Tip Number 2
Network with professionals in the accreditation and technology sectors. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Showcase your experience in fostering collaboration and inclusivity in previous roles. Highlight specific examples where you've successfully managed diverse teams or projects, as this aligns with the values of our client.
✨Tip Number 4
Prepare thoughtful questions about the consortium's current initiatives and future goals. This shows your genuine interest in the organization and helps you stand out as a proactive candidate.
We think you need these skills to ace Accreditation Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Accreditation Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in accreditation processes, technology standards, and any relevant open source initiatives. Use specific examples to demonstrate your expertise.
Showcase Soft Skills: Since the company values collaboration and inclusivity, make sure to highlight your soft skills such as teamwork, communication, and respect for diversity in your application materials.
Customize Your Cover Letter: Write a personalized cover letter that reflects your understanding of the company's mission and how your background aligns with their goals. Mention why you are excited about the opportunity to work with a global consortium.
How to prepare for a job interview at Open group
✨Understand the Company Culture
Research the global consortium's values and mission. Since they emphasize collaboration, inclusivity, and mutual respect, be prepared to discuss how your personal values align with theirs.
✨Showcase Your Experience with Standards
Highlight any previous experience you have with technology standards or open source initiatives. Be ready to provide specific examples of how you've contributed to similar projects in the past.
✨Prepare for Behavioral Questions
Expect questions that assess your ability to work in diverse teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organization. Inquire about their current projects or challenges they face in accreditation, showing your genuine interest in contributing to their goals.
