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- Tasks: Join us in delivering unforgettable events by operating and maintaining AV equipment.
- Company: Encore is a global leader in event technology, dedicated to innovation and excellence.
- Benefits: Enjoy private healthcare, enhanced family leave, and a supportive volunteering programme.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and make a real impact.
- Qualifications: Experience in hospitality or AV preferred; passion for tech and events is essential.
- Other info: We value diversity and inclusivity, creating a workplace where everyone belongs.
The predicted salary is between 22000 - 24000 £ per year.
Location: Glasgow, Scotland
Salary: £26,000 to £28,000 (dependent on experience)
Company Benefits for an AV Technician:
- Private Healthcare with no excess payments for the employee
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee Assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined career path with support
- Access to state-of-the-art technology
- Global presence with worldwide opportunities
- Long Service Programme
Responsibilities:
- Working in top venues and hotels across the UK, you will play a key role in planning, preparing, and delivering events, from small meetings to large-scale productions.
- Equipment Operation:
- Assist in cleaning, testing, maintaining, and repairing equipment before events
- Ensure flawless event execution through accurate setup, operation, and breakdown of AV equipment
- Troubleshoot technical issues promptly
- Follow all security and safety protocols, including wearing PPE
- Report health and safety issues to the relevant manager
- Collaborate with team members on larger projects
- Exceed customer expectations with excellent service
- Maintain positive relationships through effective communication
- Meet with clients onsite to ensure needs are met and equipment functions properly
- Monitor events and check in on customers throughout
- Understand technical aspects and troubleshoot equipment/software issues
- Handle equipment challenges professionally and efficiently
- Follow company processes and accurately complete paperwork
- Use equipment sheets for setup and strike
- Upsell services to increase revenue and assist with invoicing
Candidate Requirements:
- Experience in the Service and Hospitality industry preferred
- Experience in AV or live events preferred
- Experience with audio-visual equipment or similar in educational settings beneficial
Our Promise: Encore is committed to fostering diverse and inclusive workplaces that reflect our communities. We believe diversity fuels innovation and excellence, and we strive to create a sense of belonging for all employees.
AV Technician employer: Production Futures
Contact Detail:
Production Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Technician
✨Tip Number 1
Familiarise yourself with the latest AV technology and equipment. Being knowledgeable about the tools you'll be using can set you apart from other candidates and show your passion for the role.
✨Tip Number 2
Network with professionals in the AV and events industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during interviews. Think of specific examples where you've successfully handled technical issues or provided excellent customer service in past roles.
✨Tip Number 4
Research the venues and types of events that Encore typically works with. Showing that you understand their operations and client expectations can help you stand out as a well-informed candidate.
We think you need these skills to ace AV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service and hospitality industry, as well as any specific AV or live events experience. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and event management. Mention specific experiences where you exceeded customer expectations or successfully handled technical challenges.
Showcase Technical Skills: In your application, emphasise your understanding of audio-visual equipment and any troubleshooting skills you possess. Provide examples of how you've effectively managed equipment during events.
Highlight Team Collaboration: Discuss your ability to work collaboratively with team members on larger projects. Share examples of how you’ve contributed to successful event execution through teamwork and communication.
How to prepare for a job interview at Production Futures
✨Know Your AV Equipment
Familiarise yourself with the types of audio-visual equipment commonly used in events. Be prepared to discuss your experience with specific tools and how you've handled technical issues in the past.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with clients, be ready to share examples of how you've exceeded customer expectations in previous positions. Highlight your communication skills and ability to maintain positive relationships.
✨Demonstrate Team Collaboration
Discuss your experience working as part of a team, especially on larger projects. Employers value candidates who can collaborate effectively, so share specific instances where teamwork led to successful event execution.
✨Prepare for Technical Questions
Expect questions that test your understanding of AV systems and troubleshooting methods. Brush up on common technical challenges and be ready to explain how you would approach resolving them during an event.
