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- Tasks: Lead and optimise our global supply chain from sourcing to delivery.
- Company: Join Club L London, a forward-thinking online retailer redefining accessible luxury for women.
- Benefits: Enjoy flexible hours, 25 days leave, a bonus scheme, and a generous staff discount.
- Why this job: Be part of a dynamic team driving innovation in fashion e-commerce with a focus on sustainability.
- Qualifications: 5+ years in supply chain leadership, ideally in fashion or retail, with strong operational skills.
- Other info: Work in a vibrant environment that values collaboration, curiosity, and personal growth.
The predicted salary is between 43200 - 72000 £ per year.
About us Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront. Collaboration, communication and curiosity drive our extraordinary workforce - an ambitious team of diverse, experienced and up-and-coming talents that we think you'd fit right into. A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.
The Role Club L London is scaling new heights, we are looking for a commercially astute and visionary Head of Supply Chain to lead and elevate our global supply chain operations. This is a pivotal leadership role, responsible for managing the entire product journey-from global sourcing and inbound logistics to warehousing, fulfilment, and last-mile delivery. Your mission is to deliver a smooth, cost-effective experience that satisfies both business demands and logistic operations. You'll play a key role in building a robust, scalable, and tech-enabled supply chain that not only supports our rapid growth but also upholds the high standards of excellence that define Club L London.
Key Responsibilities
- Strategic Leadership
- Define and execute Club L London’s end-to-end supply chain strategy in line with our brand vision, commercial goals, and operational growth plans.
- Lead and inspire a high-performing team across procurement, logistics, planning, distribution, and fulfilment.
- Partner with C-suite and senior leadership to align supply chain initiatives with business-wide priorities and expansion roadmaps.
- Lead and develop the supply chain team to ensure effective coordination of operations, whilst fostering a collaborative and dynamic team environment.
- Supply Chain Execution
- Oversee the full product lifecycle-from sourcing and production to warehousing and delivery-ensuring high efficiency, precision, and speed to market.
- Collaborate closely with Product Development and Warehousing to uphold product quality, availability, and delivery timelines across all channels.
- Identify cost-saving opportunities while maintaining premium service standards and upholding existing supplier relations.
- International Logistics & Trade Compliance
- Manage a global logistics network, optimising freight (air, sea, land) to balance speed, cost, and customer expectations.
- Ensure strict adherence to international trade laws, customs compliance, and documentation standards across all regions.
- Procurement & Supplier Partnerships
- Cultivate strategic, long-term relationships with leading global manufacturers, mills, and logistics providers to ensure agility and resilience in our supply chain.
- Negotiate supplier terms that support both quality and commercial targets.
- Inventory & Demand Planning
- Leverage data analytics to drive demand forecasting and dynamic inventory planning, minimising stockouts and overstocking.
- Work cross-functionally to ensure stock availability supports product launches, campaigns, and seasonal peaks.
- Technology & Process Excellence
- Lead the implementation and optimisation of ERP, WMS, and SCM technologies to improve tracking, visibility, and decision-making.
- Continuously enhance operational workflows through automation, digitisation, and KPI-driven performance management.
- Risk, Resilience & ESG Sustainability
- Proactively manage global supply chain risks-including supplier disruption, political instability, and logistical bottlenecks.
- Embed ethical and sustainable practices across the supply chain, ensuring Club L London meets its ESG commitments and customer expectations.
Qualifications:
- Bachelor's degree in Supply Chain, Logistics, Business, or a related field (or equivalent experience).
- 5+ years of proven leadership in global supply chain operations, ideally within fashion, e-commerce or retail.
- In-depth knowledge of international trade compliance, Incoterms, customs regulations, and cross-border logistics.
- Strong leadership, commercial insight, and operational excellence in a high-growth environment.
Preferred Experience:
- Track record managing complex supply chains across Asia, North America, the Middle East, and Europe.
- Experience with modern ERP and SCM systems such as Business Central, PeopleVox, SAP, or similar.
- Thrives in a dynamic, trend-driven retail environment, with a passion for ecommerce and operational innovation.
What’s on offer?
- Bi-annual bonus scheme
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- 40% staff discount across Club L and Lavish Alice products
- Cycle to work scheme
- Healthcare Cashplan
- Free onsite gym
- Enhanced pension contribution
- Enhanced maternity and sick pay
- Free snacks, drinks & treats
- Social events
Head of Supply Chain employer: Club L London
Contact Detail:
Club L London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Supply Chain
✨Tip Number 1
Familiarise yourself with Club L London's brand values and mission. Understanding their focus on accessible luxury and commitment to quality will help you align your vision for the supply chain with their overall goals.
✨Tip Number 2
Network within the fashion and e-commerce sectors, especially with professionals who have experience in global supply chains. Building connections can provide insights into industry trends and may lead to referrals or recommendations.
✨Tip Number 3
Stay updated on the latest technologies in supply chain management, such as ERP and SCM systems. Being knowledgeable about these tools will demonstrate your readiness to lead tech-enabled operations at Club L London.
✨Tip Number 4
Prepare to discuss your experience with international logistics and trade compliance. Highlighting your understanding of customs regulations and cross-border logistics will show that you are equipped to manage their global supply chain effectively.
We think you need these skills to ace Head of Supply Chain
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Club L London's culture and values. Highlight how your personal values align with their focus on collaboration, communication, and curiosity in your application.
Tailor Your CV: Make sure your CV reflects your experience in supply chain management, particularly in fashion or e-commerce. Emphasise your leadership roles and any relevant achievements that demonstrate your ability to manage complex supply chains.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the industry. Discuss specific examples of how you've successfully led supply chain operations and how you can contribute to Club L London's growth and innovation.
Highlight Relevant Skills: Focus on key skills mentioned in the job description, such as international trade compliance, data analytics, and technology implementation. Provide concrete examples of how you've applied these skills in previous roles to achieve results.
How to prepare for a job interview at Club L London
✨Understand the Brand and Its Values
Before your interview, take some time to research Club L London. Familiarise yourself with their mission, values, and product offerings. This will help you align your answers with their brand vision and demonstrate your genuine interest in the company.
✨Showcase Your Leadership Experience
As a Head of Supply Chain, you'll need to lead a diverse team. Be prepared to discuss your previous leadership roles, focusing on how you've inspired teams, managed conflicts, and driven performance. Use specific examples to illustrate your impact.
✨Highlight Your Technical Skills
Given the emphasis on tech-enabled supply chains, be ready to talk about your experience with ERP and SCM systems. Discuss any relevant tools you've used and how they improved efficiency or decision-making in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in supply chain management. Think of scenarios where you've successfully navigated issues like supplier disruptions or logistical bottlenecks, and be ready to share your thought process.
