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- Tasks: Support the Mayor with casework, admin tasks, and public enquiries.
- Company: Join a reputable Local Government Authority in Yorkshire making a difference.
- Benefits: Competitive pay of £20-£30 per hour and potential for permanent role.
- Why this job: Engage in meaningful work that impacts your community and develops your skills.
- Qualifications: 1-2 years experience in political or administrative roles preferred.
- Other info: Full-time role with office attendance 4-5 days a week.
The predicted salary is between 41600 - 62400 £ per year.
Venn Group's specialist Public Sector Legal division is pleased to support a reputable Local Government Authority in Yorkshire seeking to appoint an experienced Mayoral Caseworker on an interim basis, with the possibility of extension or permanent appointment. This is a full-time role, initially for 6 months, with office attendance expected 4-5 days a week. The rate is £20-£30 per hour (umbrella).
The ideal candidate will ensure that individuals contacting the Mayor receive a professional, high-level service.
Job Duties:- Providing general administrative support to the Mayor, Delivery Lead, Chief Executive, and Mayoral Office.
- Leading on specific areas of work or projects on behalf of the Delivery Lead, Chief Executive, and Mayoral Office.
- Managing Mayoral casework by delivering high-quality responses to enquiries from the public, including:
- Logging, processing, and managing casework.
- Ensuring casework is properly logged and tracked.
- Conducting thorough investigations into cases related to HEYCA services and partners.
- Researching background details and conducting interviews with members of the public, HEYCA officers, and stakeholders.
- Preparing responses and implementing solutions.
- Evaluating cases and producing detailed responses.
- Following up on actions, keeping customers informed of progress, and explaining options if they are dissatisfied.
- Analyzing enquiry patterns and presenting findings in reports and communications with the Mayor and Chief Executive.
- Maintaining confidential records in compliance with data protection legislation.
- Assisting with mayoral meetings and follow-up activities.
The Authority is open to candidates with 1-2 years of experience in a political environment or administrative roles within a Local Authority.
If you are interested or have questions, please contact the Public Legal Team at 07441916452.
Mayoral Caseworker employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mayoral Caseworker
✨Tip Number 1
Familiarise yourself with the local government structure and the specific responsibilities of the Mayor's office. Understanding how the Mayoral Caseworker fits into this framework will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with professionals who have experience in local government roles or casework. Engaging with current or former Mayoral Caseworkers can provide you with insights and tips that are invaluable for your application process.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled casework or similar responsibilities in the past. Be ready to share specific examples that highlight your ability to manage enquiries and deliver high-quality responses.
✨Tip Number 4
Stay updated on current issues affecting your local area and the services provided by HEYCA. Being knowledgeable about local challenges will allow you to engage more effectively with stakeholders and demonstrate your commitment to the role.
We think you need these skills to ace Mayoral Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Mayoral Caseworker position. Tailor your application to highlight relevant experience in administrative support and case management.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in a political environment or local authority settings. Provide specific examples of how you've managed casework, conducted investigations, or provided high-level service to stakeholders.
Showcase Your Skills: Demonstrate your skills in communication, research, and problem-solving. Mention any experience with data protection legislation and maintaining confidential records, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the ideal candidate for the Mayoral Caseworker position. Address your passion for public service and your ability to handle enquiries professionally and efficiently.
How to prepare for a job interview at Venn Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Mayoral Caseworker. Familiarise yourself with the key duties such as managing casework, conducting investigations, and providing administrative support to the Mayor and other officials.
✨Showcase Your Experience
Prepare to discuss your previous experience in political environments or administrative roles. Highlight specific examples where you've successfully managed casework or provided high-level service to stakeholders.
✨Demonstrate Communication Skills
As a Mayoral Caseworker, effective communication is crucial. Be ready to showcase your ability to communicate clearly and professionally, both in writing and verbally, especially when dealing with public enquiries.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle difficult cases or dissatisfied customers, and be prepared to explain your thought process and actions.
