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- Tasks: Assist in delivering patient care and maintaining a safe environment at the Urgent Treatment Centre.
- Company: Totally supports the NHS, providing urgent care services across the UK and Ireland.
- Benefits: Enjoy 33 days annual leave, virtual GP services, and an employee assistance programme.
- Why this job: Make a real impact on patient care while working in a supportive team environment.
- Qualifications: Previous experience in healthcare and NVQ 2 level education required.
- Other info: Flexible working hours including evenings and weekends; training provided.
The predicted salary is between 24000 - 36000 £ per year.
About Us… Our urgent care division delivers highly successful services within 111, Clinical Assessment Services, GP Out of Hours and Urgent Treatment Centres nationally. Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists, including the delivery of Urgent Treatment Centres and NHS 111.
About the Role… As a member of the Health Care Team, you will be required to deliver caring and effective care respecting personal dignity and beliefs to all the patients attending the UTC and work in line with the Totally Values. You will be required to assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with reference to infection control and safe working environment for patients, visitors, and staff. Under guidance from qualified staff to deliver patient clinical care i.e dressing of simple wounds, application of plaster of Paris, application of slings, dressing changes etc.
Please note that this role will involve daytime, evening and weekend working and is based on a rota model supporting the UTC opening hours.
Your day to day…
- Clinical
- Performs ECG recordings
- Performing urine dip and urine pregnancy test
- Support ENP with treatment of minor injury such as: simple wound closure, dressing, application of Plaster Of Paris, application of sling and brace (walking boots, wrist splint, knee splint etc.)
- Record Vital Signs and report abnormal recording and/or all adverse signs, symptoms to the clinician responsible for the patient
- Demonstrate basic life support skills after training
- To act as a chaperone when necessary
- Effective communication within the nursing team and between other care teams, patients, relatives, and visitors
- Assist with all aspects of patient care following instruction from and under supervision of the assigned clinician.
- Moving and handling of patients using appropriate techniques acquired from training
- Assemble procedure trolleys as required
- Have oversight of the medical equipment used at the Urgent Treatment Centre, for instance organising replacements and calibration.
- To support admin staff in redirecting and booking patients in as required in the appropriate IT system
- Assist the Urgent Treatment Centre to achieve both local and national agreed targets.
- To order, maintain and organise stock and pharmacy order for the UTC.
- To assist in ensuring that Health & Safety policies and procedures are followed within the Urgent Care setting.
- Responsible for Fire Co-ordinator duties in the department as per fire procedures.
- To assist in keeping the clinical rooms and waiting area tidy at the end of each day in line with the Infection Prevention and Control guidelines and procedures
- To participate in training and development as required and to ensure that resources are used to full potential.
- Improved patient flow through UTC (Urgent Treatment Centre)
- Achieving high standards of patient care
Qualifications, experience & training…
- Previous experience of working within a Urgent Treatment Centre or Hospital environment is essential.
- Good general education, educated to NVQ 2 level or equivalent
- Working knowledge of Microsoft Office including Word, Excel and Outlook
- Knowledge of medical terminology
- Previous experience of effective team working
- Knowledge of healthcare computer systems, for example Adastra
33 days annual leave - inclusive of bank holidays (pro rata for part time) Employee assistance program Virtual GP Services – 24/7 GP Appointments
Please note, we are unable to offer sponsorship for Right to work for this role. If you need any adjustments during the recruitment process, please let us know. You can email the team directly on the email below.
Background Checks & Clearance
Successful candidates will be required to successfully complete pre-hire checks, including, but not limited to Right to Work in the UK as well as a Disclosure and Barring Background (DBS) check.
Healthcare Assistant - Watford UTC employer: TOTALLY
Contact Detail:
TOTALLY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant - Watford UTC
✨Tip Number 1
Familiarise yourself with the specific duties of a Healthcare Assistant in an Urgent Treatment Centre. Understanding the day-to-day responsibilities, such as performing ECG recordings and assisting with minor injuries, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Healthcare Assistants to gain insights into the role and the working environment. This can provide you with valuable information that you can use to tailor your approach when applying for the position.
✨Tip Number 3
Highlight any relevant experience you have in urgent care or hospital settings during your interactions with the recruitment team. Sharing specific examples of your past roles can make you stand out as a candidate who is well-prepared for the job.
✨Tip Number 4
Be prepared to discuss your understanding of infection control and health and safety policies. Showing that you are knowledgeable about these areas will demonstrate your commitment to maintaining a safe environment for patients and staff.
We think you need these skills to ace Healthcare Assistant - Watford UTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Healthcare Assistant position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: Emphasise any previous experience in a healthcare setting, particularly in urgent care or hospital environments. Use specific examples to demonstrate your ability to perform tasks such as patient care, basic life support, and effective communication within a team.
Showcase Your Qualifications: Mention your educational background, especially if you have NVQ 2 level or equivalent qualifications. Include any training related to medical terminology, healthcare computer systems, or infection control procedures that would be beneficial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for patient care and your understanding of the Totally Values. Explain why you want to work at the Urgent Treatment Centre and how you can contribute to improving patient flow and achieving high standards of care.
How to prepare for a job interview at TOTALLY
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Healthcare Assistant. Familiarise yourself with tasks like performing ECG recordings and assisting with minor injuries, as these will likely come up in your interview.
✨Showcase Your Experience
Be prepared to discuss your previous experience in urgent care or hospital environments. Highlight specific examples where you've demonstrated effective teamwork and patient care, as this will show that you're a good fit for the role.
✨Demonstrate Communication Skills
Effective communication is key in healthcare settings. Be ready to provide examples of how you've communicated with patients, families, and team members in the past. This will help illustrate your ability to work well within a healthcare team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the organisation. You might ask about training opportunities or how the team collaborates to improve patient care.
