Customer Service Assistant

We are looking for an experienced Admin Assistant to support our client – a leading global provider of veterinary medicines committed to promoting animal health and welfare. Based in Milton Keynes, this is a fixed term contract, offering a salary of £28,000 to £40,000 for a period of 11 months.

In this role, you’ll ensure accurate and efficient stock allocation based on volume, market share, and demand, while serving as a key liaison between internal teams and external partners. Strong analytical skills and a service mindset are essential to anticipate customer needs, resolve queries, and maintain seamless communication that enhances the customer experience.

Key Responsibilities:

• Maintain accurate records of stock movements
• Answer and direct phone calls and emails
• Prepare reports and update spreadsheets
• Organise filing systems and office documentation
• Support the team with stock training and allocation tasks using internal systems
• Provide administrative support to the customer service and supply chain teams

What we are looking for:

• Experience in an Administrative role is essential
• Confident using Microsoft, and other computer systems
• Strong attention to detail and ability to stay organised
• Willingness to work and collaborate with different teams