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- Tasks: Support stock allocation and enhance customer experience through effective communication.
- Company: Join a leading global provider of veterinary medicines dedicated to animal health.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
- Why this job: Be part of a mission-driven company that values teamwork and customer satisfaction.
- Qualifications: Experience in administration and strong Microsoft skills are essential.
- Other info: This is a fixed-term contract for 11 months based in Milton Keynes.
The predicted salary is between 24000 - 34000 £ per year.
We are looking for an experienced Admin Assistant to support our client – a leading global provider of veterinary medicines committed to promoting animal health and welfare. Based in Milton Keynes, this is a fixed term contract, offering a salary of £28,000 to £40,000 for a period of 11 months. In this role, you’ll ensure accurate and efficient stock allocation based on volume, market share, and demand, while serving as a key liaison between internal teams and external partners. Strong analytical skills and a service mindset are essential to anticipate customer needs, resolve queries, and maintain seamless communication that enhances the customer experience.
Key Responsibilities:- Maintain accurate records of stock movements
- Answer and direct phone calls and emails
- Prepare reports and update spreadsheets
- Organise filing systems and office documentation
- Support the team with stock training and allocation tasks using internal systems
- Provide administrative support to the customer service and supply chain teams
- Experience in an Administrative role is essential
- Confident using Microsoft, and other computer systems
- Strong attention to detail and ability to stay organised
- Willingness to work and collaborate with different teams
Customer Service Assistant employer: S3 Science Recruitment
Contact Detail:
S3 Science Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific products offered by our client. Understanding the market and customer needs will help you stand out during discussions and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your analytical skills by practising data interpretation and report preparation. Being able to showcase your ability to analyse stock movements and market trends will be a significant advantage in this role.
✨Tip Number 3
Prepare to discuss your experience with Microsoft Office and any other relevant software. Highlight specific examples of how you've used these tools to improve efficiency or accuracy in previous roles.
✨Tip Number 4
Emphasise your teamwork skills and provide examples of how you've successfully collaborated with different teams in the past. This will show that you can effectively liaise between internal teams and external partners, which is crucial for this position.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles. Emphasise your skills in stock management, customer service, and any specific software you’ve used that relates to the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the veterinary industry and your passion for animal health. Mention how your analytical skills and service mindset will contribute to enhancing the customer experience.
Highlight Key Skills: In your application, specifically mention your proficiency with Microsoft Office and any other relevant computer systems. Provide examples of how you've used these tools to improve efficiency in previous roles.
Showcase Team Collaboration: Demonstrate your ability to work collaboratively by providing examples of past experiences where you successfully worked with different teams. This will show your willingness to support and enhance team dynamics.
How to prepare for a job interview at S3 Science Recruitment
✨Showcase Your Administrative Experience
Make sure to highlight your previous experience in administrative roles. Be prepared to discuss specific tasks you've handled, such as maintaining records or preparing reports, as these are crucial for the Customer Service Assistant position.
✨Demonstrate Strong Communication Skills
Since this role involves liaising between teams and external partners, it's important to showcase your communication skills. Prepare examples of how you've effectively resolved queries or enhanced customer experiences in past roles.
✨Emphasise Your Attention to Detail
Attention to detail is key in this position. Be ready to provide examples of how your meticulous nature has helped you maintain accurate records or organise documentation efficiently in previous jobs.
✨Familiarise Yourself with Microsoft and Other Systems
As the job requires confident use of Microsoft and other computer systems, brush up on your skills before the interview. You might be asked about your proficiency with specific software, so be prepared to discuss your experience.
