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For Companies At a Glance
- Tasks: Support stock allocation and enhance customer experience through effective communication.
- Company: Join a leading global provider of veterinary medicines dedicated to animal health.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
- Why this job: Be part of a mission-driven company that values teamwork and customer satisfaction.
- Qualifications: Experience in administration and strong Microsoft skills are essential.
- Other info: This is a fixed-term contract based in Milton Keynes for 11 months.
The predicted salary is between 24000 - 32000 £ per year.
We are looking for an experienced Admin Assistant to support our client – a leading global provider of veterinary medicines committed to promoting animal health and welfare. Based in Milton Keynes, this is a fixed term contract, offering a salary of £28,000 to £40,000 for a period of 11 months. In this role, you’ll ensure accurate and efficient stock allocation based on volume, market share, and demand, while serving as a key liaison between internal teams and external partners. Strong analytical skills and a service mindset are essential to anticipate customer needs, resolve queries, and maintain seamless communication that enhances the customer experience.
Key Responsibilities:
- Maintain accurate records of stock movements
- Answer and direct phone calls and emails
- Prepare reports and update spreadsheets
- Organise filing systems and office documentation
- Support the team with stock training and allocation tasks using internal systems
- Provide administrative support to the customer service and supply chain teams
What we are looking for:
- Experience in an Administrative role is essential
- Confident using Microsoft, and other computer systems
- Strong attention to detail and ability to stay organised
- Willingness to work and collaborate with different teams
Customer Service Assistant employer: S3 Science Recruitment
Contact Detail:
S3 Science Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific services offered by our client. Understanding their products and how they impact animal health will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel, as you'll be expected to prepare reports and manage spreadsheets. Consider taking a quick online course or tutorial to enhance your proficiency.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since you'll be liaising between teams and external partners, being able to convey information clearly and professionally is crucial.
✨Tip Number 4
Network with professionals in the veterinary field or those who have experience in administrative roles. They can provide insights into the job and may even refer you to opportunities within the industry.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles. Emphasise your skills in stock management, customer service, and any specific software you’ve used that relates to the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the veterinary medicines industry and your passion for animal health. Mention how your analytical skills and service mindset will contribute to enhancing customer experience.
Highlight Relevant Skills: In your application, specifically mention your proficiency with Microsoft Office and any other computer systems you are familiar with. Provide examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at S3 Science Recruitment
✨Showcase Your Administrative Experience
Be prepared to discuss your previous roles in administration. Highlight specific tasks you've handled, such as maintaining records or preparing reports, and how these experiences have equipped you for the Customer Service Assistant position.
✨Demonstrate Strong Communication Skills
Since this role involves liaising between teams and external partners, practice articulating your thoughts clearly. Use examples from past experiences where effective communication resolved issues or improved customer satisfaction.
✨Highlight Your Analytical Skills
The job requires strong analytical skills to manage stock allocation. Be ready to discuss how you've used data to make decisions in previous roles, and consider bringing examples of reports or analyses you've completed.
✨Emphasise Team Collaboration
This position requires working with various teams, so share examples of successful collaborations. Discuss how you’ve contributed to team goals and supported colleagues in achieving their objectives.
