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- Tasks: Join our team as an Administrative Assistant, supporting daily operations and ensuring top-notch customer service.
- Company: Mount Stuart Hospital is a leading private healthcare provider in Devon, part of Ramsay Health Care UK.
- Benefits: Enjoy 25 days leave, flexible shifts, private medical cover, and free training opportunities.
- Why this job: Be part of a supportive team that values your skills and contributes to high-quality patient care.
- Qualifications: Previous admin experience, excellent communication skills, and IT proficiency are essential.
- Other info: We promote a positive culture and support the Armed Forces community.
The predicted salary is between 24000 - 36000 £ per year.
Location: Mount Stuart Hospital, Torquay
Hours: 37.5 hours per week, Full-time
Salary: Depending on experience + Benefits
Summary: Mount Stuart Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital opened in 1984 and is one of Devon's leading private hospitals with an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system. By investing in the latest advanced medical technology, we offer a wide range of treatments and services.
The role: We have an exciting opportunity for an experienced Administration Assistant to join our friendly and supportive team at the Mount Stuart Hospital, based in Torquay. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. The team is extremely busy and needs someone with proven high quality customer service skills, a commitment to focusing on accuracy and delivery whilst maintaining the necessary speed to ensure all tasks are completed daily. You must be committed to upholding hospital policies and procedures and be fully IT proficient. You must have minute taking experience. Knowledge of Subject Access Requests (SARS) would be desirable although not essential.
Skills & Attributes:
- A warm, considerate and empathetic character
- Previous Admin experience
- Ability to make decisions and use your initiative
- Excellent written and verbal communication skills - face to face, via email and telephone
- Fast and efficient computer skills
- Passion to deliver excellent customer service
- Excellent multi-tasking skills
- A flexible and positive attitude
Benefits:
- 25 Days Leave + Bank Holidays
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it’s a belief that’s as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
This position is subject to background and DBS checks.
Administrative Assistant employer: Ramsay Health Care UK
Contact Detail:
Ramsay Health Care UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific healthcare environment of Mount Stuart Hospital. Understanding their values and commitment to patient care will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills by preparing examples from your previous roles where you successfully managed challenging situations. This will demonstrate your ability to maintain a positive attitude under pressure.
✨Tip Number 3
Brush up on your IT skills, especially any software commonly used in healthcare administration. Being able to discuss your proficiency confidently can set you apart from other candidates.
✨Tip Number 4
If you have experience with minute taking or Subject Access Requests, be ready to discuss these in detail. If not, consider researching them to show your willingness to learn and adapt to the role.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly any roles where you demonstrated high-quality customer service and IT proficiency. Use keywords from the job description to align your skills with what Mount Stuart Hospital is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and empathetic character. Mention specific examples of how you've successfully managed multiple tasks in a busy environment and your commitment to accuracy and delivery.
Highlight Relevant Skills: In your application, emphasise your excellent written and verbal communication skills. If you have experience with minute taking or knowledge of Subject Access Requests, be sure to include that as it aligns with the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Administrative Assistant role.
How to prepare for a job interview at Ramsay Health Care UK
✨Showcase Your Customer Service Skills
As an Administrative Assistant, you'll need to demonstrate your high-quality customer service skills. Prepare examples from your previous roles where you successfully handled customer inquiries or resolved issues, highlighting your warm and empathetic character.
✨Be IT Proficient
Since the role requires full IT proficiency, brush up on relevant software and tools that are commonly used in administrative roles. Be ready to discuss your experience with these technologies and how you've used them to improve efficiency in past positions.
✨Prepare for Minute Taking
Minute taking is a key part of the job. Practice summarising meetings or discussions succinctly and accurately. You might even want to bring a sample of minutes you've taken in the past to showcase your ability during the interview.
✨Demonstrate Your Multi-Tasking Ability
The team at Mount Stuart Hospital is extremely busy, so it's important to show that you can handle multiple tasks efficiently. Prepare to discuss specific instances where you've successfully managed competing priorities and maintained accuracy under pressure.
