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- Tasks: Provide top-notch service as a Dedicated Technician for Jaguar Land Rover vehicles.
- Company: Join The AA and work with two iconic brands, Jaguar and Land Rover.
- Benefits: Enjoy flexible hours, a company van, and 23 days holiday plus bank holidays.
- Why this job: Be part of a prestigious team with industry-leading training and growth opportunities.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair or equivalent experience required.
- Other info: Diversity is valued; we encourage applicants from all backgrounds.
The predicted salary is between 40000 - 60000 £ per year.
Be Better – Be a part of not one, but two iconic brands! As our Jaguar Land Rover Dedicated Mechanic for The AA, you’ll provide a prestige service to your customers. The vehicles you will be working with utilise some of the most advanced technology in the world, and we want you to be a part of that. Your ability to carefully manage customer expectations while working is as important as repairing vehicles right the first time. You will take ownership of the appointment with your customer, working on the respected Jaguar Land Rover brand. You are accountable for delighting the customer and seeing the task through to completion.
In return, your development is important to us, with both AA and Jaguar Land Rover specific training, support, and opportunities for growth—you will have everything you need to achieve your goals.
This is the job
- Salary: £50,000 OTE
- Base Salary: £37,152.00 plus a location allowance of up to £4,325 depending on your home postcode.
- Earning potential is in your hands – lots of overtime available.
Hours of work
- Start and finish on your driveway (paid from the moment you get in your van to the moment you get home).
- Sign-on locations also available for discussion.
- Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
Bring your best self, and we provide the rest, including a van, full Jaguar Land Rover branded uniform, boots, and Jaguar Land Rover-specific equipment!
Day one
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Company-funded life assurance.
- Work with two famous brands that our customers love, with industry-leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
What will I be doing?
- You’ll be a communicator.
- A self-starter.
- A fixer/problem solver.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- You have a full category B driving licence, with no more than 6 points.
- Availability to work shifts, which could include evenings, weekends, and bank holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA, we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best, and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today
Jaguar Landrover Dedicated Technician Romford Field Based employer: Hatfields
Contact Detail:
Hatfields Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jaguar Landrover Dedicated Technician Romford Field Based
✨Tip Number 1
Familiarise yourself with the latest Jaguar Land Rover technologies and innovations. Being knowledgeable about their advanced systems will not only impress during interviews but also show your genuine interest in the brand.
✨Tip Number 2
Network with current or former employees of The AA or Jaguar Land Rover. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed customer expectations in previous roles. This is crucial for the position, as customer satisfaction is a key focus for the role.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. Think of scenarios where you've successfully diagnosed and repaired complex issues, as this will highlight your technical expertise and ability to work independently.
We think you need these skills to ace Jaguar Landrover Dedicated Technician Romford Field Based
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight your relevant experience in vehicle maintenance and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job listing. Emphasise your NVQ3 in Vehicle Maintenance and Repair, and any experience with advanced automotive technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with Jaguar Land Rover vehicles. Mention your problem-solving skills and ability to manage customer expectations effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hatfields
✨Showcase Your Technical Skills
Make sure to highlight your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications during the interview. Be prepared to discuss specific experiences where you successfully diagnosed and repaired vehicles, especially those from Jaguar Land Rover.
✨Demonstrate Customer Service Excellence
Since this role involves managing customer expectations, share examples of how you've delighted customers in the past. Discuss your approach to communication and problem-solving, emphasising your ability to take ownership of customer appointments.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking of situations where you had to troubleshoot a complex issue or handle a difficult customer, and explain how you resolved it effectively.
✨Express Your Willingness to Learn
The company values development and training, so express your eagerness to learn and grow within the role. Mention any specific areas of interest related to Jaguar Land Rover technology that you would like to explore further.
