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For Companies At a Glance
- Tasks: Engage customers with luxury products and provide exceptional service in our Portsmouth store.
- Company: Join Kao, a globally recognised brand committed to quality and ethical practices since 1887.
- Benefits: Enjoy a £12.60 hourly rate, 50% staff discount, and 22 days holiday plus your birthday off!
- Why this job: Be part of a purpose-driven company that values your voice and offers growth opportunities.
- Qualifications: Excellent communication skills and a passion for luxury are essential; flexibility is key.
- Other info: Work part-time (15 hours/week) and enjoy a collaborative team environment.
Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves on being listed among the World's Most Ethical Companies for 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
The Opportunity
We’re seeking a passionate and dedicated individual with a flair for luxury to join our Portsmouth store as a Sales Consultant. This is a part-time role, offering 15 hours per week across 3 days. The ideal candidate will be fully flexible and available to work various days and times throughout the week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store-related tasks, including stock management, cleaning and replenishment.
What we are looking for
- Excellent communication skills
- Confidence and a positive, can-do attitude
- A high level of personal grooming standards
- A passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPI’s
- Flexibility in working arrangements to suit business requirements
What we can offer you
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the brand's values and products. Understanding Kao's commitment to quality and sustainability will help you connect with customers and demonstrate your passion for luxury during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail setting. This will help you develop a personalised selling approach, which is crucial for providing the sensorial experiences that Kao values.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours during the interview. Highlighting your willingness to adapt to various shifts will show that you are a team player and ready to meet the store's needs.
✨Tip Number 4
Showcase your grooming standards and personal style when you visit the store for an interview. As the face of the brand, presenting yourself well will reflect your understanding of the luxury market and your alignment with the company's ethos.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Kao's corporate philosophy and values. Highlight how your personal values align with their commitment to quality, integrity, and innovation in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service and sales, particularly in luxury retail. Use specific examples that demonstrate your communication skills and ability to create a positive customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury products and your understanding of the brand. Mention any relevant experience you have with personalized selling approaches and how you can contribute to the team.
Showcase Flexibility and Teamwork: In your application, emphasise your flexibility in working hours and your ability to work well in a team. Provide examples of how you've successfully collaborated with others to achieve goals in previous roles.
How to prepare for a job interview at AFM - Association Française du Marketing
✨Show Your Passion for Luxury
As a Sales Consultant, it's crucial to convey your enthusiasm for luxury products. Be prepared to discuss why you love the brand and how it aligns with your personal values. This will demonstrate your genuine interest in the role.
✨Demonstrate Excellent Communication Skills
Since the role involves providing exceptional customer service, practice articulating your thoughts clearly and confidently. Use examples from past experiences where you've successfully engaged with customers or resolved issues.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility in adapting to various tasks. Share instances where you've collaborated with others to achieve common goals, as this is key to thriving in their store environment.
✨Prepare for Sensory Experiences
Familiarise yourself with the signature services offered, such as fragrance consultations and hand massages. Being knowledgeable about these experiences will allow you to engage more effectively during the interview and show that you're ready to provide a memorable customer journey.
