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- Tasks: Clean and maintain guest rooms to meet high standards and ensure guest satisfaction.
- Company: Join HHM Hotels, a leader in hospitality with a commitment to excellence.
- Benefits: Enjoy competitive wages, health insurance, paid time off, and travel discounts.
- Why this job: Be part of a dynamic team that values service and offers growth opportunities.
- Qualifications: High school diploma preferred; previous housekeeping experience is required.
- Other info: Flexible work schedule, including holidays and weekends; physical activity involved.
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure rooms meet established standards.
Your Growth Path:
- Housekeeping Supervisor
- Assistant Executive Housekeeper
- Executive Housekeeper
Your Focus:
- Greet guests upon interaction with a warm and friendly greeting.
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures; dust furniture, walls or equipment.
- Notify managers concerning the need for repairs in guest rooms.
- Process guest items left in rooms according to lost and found policy.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform house person and lobby attendant duties when short staffed or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills:
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training.
- Understand and communicate in English.
HHM Hotels Benefits and Perks:
- Competitive wages for full time and part time opportunities.
- Medical, Dental and Vision Health Insurance.
- Paid Time Off.
- 401k Company Match.
- Daily Pay.
- Free Basic Life Insurance.
- Travel Discounts.
- Commuter Transit and Commuter Parking Benefits.
- Employee Assistance and Wellness Program.
- Educational/Professional Development.
- Referral Bonus Program.
Work Environment and Context:
Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
What We Believe:
- People Are Our Capability
- Hearts That Serve
- Only Excellence
- Stay Nimble
- Own It
Room Attendant - Housekeeper employer: Plazahotelelpaso
Contact Detail:
Plazahotelelpaso Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures commonly used in hotels. This knowledge will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in English, as you'll need to interact with guests and team members. Being able to greet guests warmly and respond to their needs can set you apart from other candidates.
✨Tip Number 3
Show your commitment to guest satisfaction by preparing examples of how you've gone above and beyond in previous roles. This could include instances where you resolved issues or received positive feedback from guests.
✨Tip Number 4
Be ready to discuss your ability to work under pressure, especially during peak times. Highlight any experience you have in fast-paced environments to reassure potential employers of your capability to handle busy shifts.
We think you need these skills to ace Room Attendant - Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant housekeeping experience and skills. Emphasise any previous roles where you maintained cleanliness and guest satisfaction, as these are key for the Room Attendant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent service. Mention specific examples of how you've contributed to guest satisfaction in past roles.
Highlight Relevant Skills: In your application, focus on skills such as attention to detail, time management, and the ability to work under pressure. These are crucial for a Room Attendant who needs to clean efficiently while ensuring high standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Plazahotelelpaso
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice small things that others might overlook, such as dust or stains. Share examples from your previous experience where your keen eye made a difference.
✨Demonstrate Your Customer Service Skills
Greet the interviewer with a warm and friendly attitude, just as you would with guests. Discuss how you handle guest interactions and any positive feedback you've received in the past. This will show that you understand the importance of guest satisfaction.
✨Be Prepared to Discuss Safety Practices
Since the role involves using cleaning chemicals and following safety standards, be ready to talk about your knowledge of safe work habits. Mention any training you've had regarding MSDS and OSHA standards, as this will demonstrate your commitment to safety.
✨Highlight Your Ability to Work Under Pressure
Housekeeping can be fast-paced, especially during peak periods. Share experiences where you successfully managed your time and workload under pressure. This will reassure the interviewer that you can maintain quality service even when things get busy.
