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- Tasks: Support rehabilitation efforts by assisting with security, visits, and administrative tasks.
- Company: Join Serco, a leader in providing essential services with a focus on rehabilitation.
- Benefits: Enjoy flexible shifts, free gym access, subsidised meals, and career development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Strong communication skills and a good educational background in English and Maths required.
- Other info: Role subject to security clearance; diverse backgrounds welcome.
The predicted salary is between 30000 - 42000 £ per year.
HMP Fosse Way is a Category C rehabilitation prison in Leicestershire. It will house 1,000 prisoners and focus on the rehabilitation of offenders and their reintegration into society. At the core of our prison environment and ensuring we operate effectively are our Operational Support team. Whether working at security gates, assisting with prison visits, escorting prisoners, staff, and contractors, or undertaking administrative and communication roles, being an Operational Support Officer is more than just a job; it’s a chance to be part of something greater. Join a work family where you are valued and your work makes a difference every day.
We also offer:
- A starting salary of £[amount], rising to £[amount] after one year
- Free onsite parking
- Subsidised meals on duty
- Access to and free use of the prison gym facilities
- Pension scheme with employer match up to 6%
- Paid leave including bank holidays
- Full training with shadowing opportunities to gain real experience
- Employee discounts including Blue Light cards
- Career development opportunities
The prison operates 24/7, and shifts are on a rota basis, allowing flexibility and time off to enjoy personal pursuits.
Requirements for the role:
Our current staff come from diverse backgrounds including retail, healthcare, call centres, taxi services, military, police, and security. What matters is your commitment to making a difference, excellent communication skills, and a good educational background in English and Maths. Further training will be provided during your employment.
Why choose Serco:
- Meaningful work that makes a difference
- Opportunities to learn and grow across diverse operations
- A supportive and motivated team environment
This role is subject to security clearance checks and Home Office approval. Applicants must obtain Ministry of Justice Enhanced Level 2 Vetting.
Prison Support Officer - HMP Fosse Way employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support Officer - HMP Fosse Way
✨Tip Number 1
Familiarise yourself with the rehabilitation process and the specific challenges faced by offenders. Understanding the environment at HMP Fosse Way will help you demonstrate your commitment to making a difference during interviews.
✨Tip Number 2
Network with current or former prison support officers if possible. They can provide valuable insights into the role and the culture at Serco, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight any relevant experience from diverse backgrounds such as healthcare or security in your conversations. This will show that you have transferable skills that are applicable to the role of a Prison Support Officer.
✨Tip Number 4
Prepare for the security clearance process by ensuring you have all necessary documentation ready. Being proactive about this can set you apart from other candidates and show your seriousness about the position.
We think you need these skills to ace Prison Support Officer - HMP Fosse Way
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Prison Support Officer. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the position. Emphasise your communication skills, commitment to making a difference, and any relevant background in security or support roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the rehabilitation process. Mention specific examples from your past experiences that demonstrate your ability to contribute positively to the prison environment.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Serco
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Prison Support Officer. Familiarise yourself with the rehabilitation focus of HMP Fosse Way and be prepared to discuss how your skills and experiences align with this mission.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Be ready to provide examples of how you've effectively communicated in past roles, especially in challenging situations. This will demonstrate your ability to handle the diverse interactions you'll encounter.
✨Highlight Relevant Experience
Whether your background is in retail, healthcare, or another field, think about how your previous experiences can translate to the prison environment. Prepare specific examples that showcase your commitment to making a difference and your ability to work in a team.
✨Prepare for Security Questions
Given the nature of the role, expect questions related to security and ethics. Be honest and thoughtful in your responses, showing that you understand the importance of maintaining safety and integrity within the prison system.
