National Account Manager

National Account Manager

Newcastle upon Tyne Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key national accounts and drive sales growth in the DIY sector.
  • Company: Join Westland Horticulture, an award-winning leader in innovation and sustainability.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional development and collaboration.
  • Why this job: Make an immediate impact in a high-performing team focused on brand leadership and customer excellence.
  • Qualifications: Must have 3-5 years of experience in National Account Management within the DIY sector.
  • Other info: Lead and mentor junior team members while contributing to exciting product development initiatives.

The predicted salary is between 43200 - 72000 £ per year.

We’re looking for an experienced National Account Manager (NAM) to take over a well-established portfolio within our award-winning DIY team at Westland Horticulture. With a strong track record of success, ambitious growth plans, and a focus on innovation, sustainability, and brand leadership, this role offers a fantastic platform to make an immediate impact in a high-performing channel. Reporting to the Head of Channel – DIY, you’ll inherit responsibility for key UK national accounts and play a pivotal role in delivering sustainable, profitable growth. You’ll drive strategic planning, lead commercial negotiations, and contribute to the ongoing success of a high-performing team.

Before applying, applicants must have significant experience managing national accounts within the DIY channel - essential.

Key Responsibilities:
  • Achieve and exceed sales volume and margin targets across garden categories
  • Build and develop strong relationships with national retail partners
  • Negotiate high-impact commercial terms that support growth across all channels
  • Maximise shelf presence, merchandising impact, and retail execution
  • Lead joint business plans and drive best practice in customer management
  • Support product development initiatives in partnership with Sales, Design, and Marketing teams
  • Deliver accurate forecasts and report against budgeted KPIs
  • Act as a key voice in brand development, category growth, and NPD strategy
  • Lead and coach Junior NAMs/Account Executives within the team
  • Contribute to the roll-out of new ERP, ecommerce, and digital tools to support channel performance
  • Collaborate cross-functionally to ensure successful launches and continuous improvement in route-to-market activities
Experience / Capability Criteria:

We’re looking for a high-performing, commercially astute NAM who brings:

  • A proven track record of success in a National Account Management role within the DIY, Hardware or Tools sector – minimum 3-5 years
  • Extensive FMCG experience with branded product exposure
  • Strong commercial acumen and a deep understanding of P&L management
  • Demonstrable experience of driving significant sales growth across multiple channels
  • Strategic thinking combined with hands-on operational know-how
  • The ability to motivate, lead and develop junior sales team members
  • Experience with trade marketing, product development, and bringing products to market
  • Confidence working cross-functionally with marketing, technical, and operational teams
  • A passion for innovation, customer excellence, and results

National Account Manager employer: Westland Horticulture Ltd

Westland Horticulture is an exceptional employer that champions innovation and sustainability within the DIY sector. With a strong focus on employee development, you will have the opportunity to lead a high-performing team while driving strategic growth in a collaborative and supportive work culture. Located in a vibrant area, we offer competitive benefits and a platform for meaningful contributions to our award-winning brand.
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Contact Detail:

Westland Horticulture Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land National Account Manager

✨Tip Number 1

Network within the DIY and FMCG sectors to connect with industry professionals. Attend relevant trade shows, workshops, or webinars where you can meet potential colleagues or mentors who can provide insights into the role and company culture.

✨Tip Number 2

Research Westland Horticulture thoroughly. Understand their product lines, recent innovations, and market positioning. This knowledge will help you tailor your conversations and demonstrate your genuine interest in contributing to their growth.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven sales growth in previous roles. Be ready to share metrics and outcomes that highlight your success in managing national accounts, as this will showcase your capability to deliver results.

✨Tip Number 4

Familiarise yourself with current trends in the DIY sector, especially around sustainability and innovation. Being able to speak knowledgeably about these topics during interviews will position you as a forward-thinking candidate aligned with the company's values.

We think you need these skills to ace National Account Manager

National Account Management
Sales Strategy Development
Commercial Negotiation
Relationship Building
FMCG Experience
Profit and Loss Management
Sales Growth Strategies
Team Leadership
Trade Marketing
Product Development
Cross-Functional Collaboration
Forecasting and Budgeting
Retail Execution
Strategic Thinking
Customer Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in National Account Management, particularly within the DIY sector. Use specific examples of how you've achieved sales targets and built relationships with national retail partners.

Craft a Compelling Cover Letter: In your cover letter, emphasise your track record of success and your understanding of P&L management. Mention your strategic thinking and hands-on experience, and explain how these will contribute to Westland Horticulture's growth plans.

Showcase Relevant Experience: When detailing your work history, focus on your achievements in driving sales growth across multiple channels. Include metrics where possible to demonstrate your impact, such as percentage increases in sales or successful negotiations.

Highlight Leadership Skills: Since the role involves leading and coaching junior team members, be sure to mention any relevant leadership experience. Discuss how you've motivated teams and contributed to their development in previous roles.

How to prepare for a job interview at Westland Horticulture Ltd

✨Showcase Your Track Record

Be prepared to discuss specific examples of your past successes in managing national accounts, particularly within the DIY sector. Highlight how you achieved sales targets and built strong relationships with retail partners.

✨Demonstrate Commercial Acumen

Understand the financial aspects of the role, including P&L management. Be ready to explain how you've driven sales growth and negotiated commercial terms that benefited both your previous employers and their clients.

✨Prepare for Strategic Discussions

Since the role involves strategic planning, think about how you can contribute to the company's growth plans. Prepare to discuss your approach to developing joint business plans and driving best practices in customer management.

✨Emphasise Leadership Skills

As you'll be leading and coaching junior team members, share your experiences in mentoring and developing others. Discuss your leadership style and how you motivate teams to achieve their goals.

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