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- Tasks: Keep guest rooms spotless and welcoming while ensuring a fantastic stay.
- Company: Peppers Seaport Hotel offers stunning views and a vibrant atmosphere in Launceston.
- Benefits: Enjoy flexible hours, competitive pay, and discounts on accommodation and dining worldwide.
- Why this job: Join a fun team, gain valuable experience, and make guests' stays memorable.
- Qualifications: No prior experience needed; just bring your enthusiasm and attention to detail!
- Other info: Casual loading on all hourly rates; perfect for students seeking flexible work.
Peppers Seaport Hotel, located at 28 Seaport Boulevard, Launceston, Tasmania, Australia, is situated within the lively dockside precinct, just 5 minutes from the heart of Launceston. This contemporary property offers a range of studio rooms and apartment-style suites with balconies and views overlooking the seaport marina or historic township. Guests can enjoy the picturesque coastline and sample fine produce and wines in the renowned Tamar Valley region.
Purpose
As a Room Attendant, you will play a vital role in our Housekeeping department by maintaining cleanliness and attention to detail in guest rooms. Your responsibilities include collaborating with the team, assisting guests, and ensuring a memorable stay through excellent hospitality.
The Role
Casual loading on all hourly rates! Base rate of $24.98, with loadings: Monday - Friday $31.23/hr, Saturday $37.47/hr, Sunday $43.72/hr, Public Holidays $62.45/hr. Applicable for team members aged 16 and above.
Primary Responsibilities
- Thoroughly clean guest rooms, including changing linens, cleaning bathrooms, and wiping surfaces to ensure an exceptional first impression.
- Follow established guidelines to meet high cleanliness standards.
- Maintain and restock housekeeping trolleys, keeping them organized and well-equipped.
- Use cleaning materials safely and adhere to safety protocols.
- Respect guest privacy and security.
- Report maintenance issues promptly.
Skills and Experience
- Previous experience as a cleaner or room attendant is a plus.
- Warm and welcoming communication style.
- Attention to detail, efficiency, and pride in your work.
- Comfortable with physical tasks and navigating stairs and pathways.
- Ability to collaborate with diverse colleagues.
- Reliable transportation and availability for various shifts, including weekends and holidays.
Benefits
- Heartist Membership - discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program - earn points and status.
- Learn Your Way - access to industry-leading training platforms.
- Global hospitality network with over 300,000 professionals.
- Worldwide opportunities with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
At Accor, we embrace diversity and inclusion, supporting your growth and learning. Join us and write your story in hospitality. We invite you to APPLY NOW.
Room Attendant employer: Accor Apartments & Realty
Contact Detail:
Accor Apartments & Realty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Peppers Seaport Hotel and its unique offerings. Understanding the hotel's atmosphere and guest expectations can help you tailor your approach during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in housekeeping or cleaning roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the work culture and possibly get a referral.
✨Tip Number 3
Prepare to discuss your attention to detail and efficiency during the interview. Think of specific examples from past experiences where you maintained high cleanliness standards or improved processes in your previous roles.
✨Tip Number 4
Be ready to showcase your communication skills and ability to work in a team. Since collaboration is key in this role, consider sharing instances where you successfully worked with others to achieve a common goal.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Room Attendant position. Tailor your application to highlight relevant experience and how you can contribute to maintaining high cleanliness standards.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in cleaning or hospitality roles. Emphasise your attention to detail, communication skills, and ability to work in a team, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past experiences that demonstrate your suitability for the Room Attendant role and your commitment to providing excellent hospitality.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Accor Apartments & Realty
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in cleanliness and guest satisfaction. Share specific examples from past experiences where your meticulousness led to positive feedback.
✨Demonstrate Team Spirit
Collaboration is key in the housekeeping department. Be prepared to discuss how you work well with others, perhaps by sharing a story about a time you helped a colleague or contributed to a team goal. This will show that you can fit into their supportive and fun team environment.
✨Communicate Warmly
A warm and welcoming communication style is essential for this role. Practice your communication skills before the interview, ensuring you come across as friendly and approachable. You might even want to role-play common guest interactions to feel more confident.
✨Be Ready for Physical Tasks
The role involves physical tasks, so it's important to convey your comfort with this aspect. Discuss any relevant experience you have with similar duties, and express your willingness to handle the demands of the job, including navigating stairs and pathways.
