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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
- Why this job: Be part of a fun environment with live sports, great food, and a welcoming vibe.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: Opportunities for career development and early access to wages.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Loxley.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Loxley is just off the main square in the city centre of Nottingham. During the daytime, guests can enjoy our fantastic range of food and drink. We are famous for our large range of local ales, wines, and bottled beer at great prices. We show live sport from the major sports channels.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at The Loxley you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Loxley directly.
Front of House Team Leader employer: The People's Pub - Stonegate Group
Contact Detail:
The People's Pub - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with The Loxley and its unique offerings. Visit the pub, engage with the staff, and experience the atmosphere firsthand. This will not only give you insights into their operations but also help you speak authentically about your passion for the role during any interviews.
✨Tip Number 2
Network within the hospitality industry, especially with those who have worked at The Loxley or similar establishments. Attend local events or join online forums to connect with current employees or management, as personal recommendations can significantly boost your chances.
✨Tip Number 3
Demonstrate your leadership skills by volunteering for roles that require team coordination or customer service. Whether it's organising events or leading a small team in a different setting, showcasing these experiences can make you stand out as a candidate who is ready to lead at The Loxley.
✨Tip Number 4
Prepare to discuss how you would enhance the guest experience at The Loxley. Think of specific ideas or initiatives you could implement, such as themed nights or community engagement activities, and be ready to share these during your interview to show your proactive approach.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your experience in leading teams and delivering excellent guest experiences in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality and team leadership. Use specific examples that demonstrate your ability to motivate and encourage a team, as well as your commitment to providing a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of The Loxley’s values. Mention how your skills align with their mission to create a fantastic guest experience.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at The People's Pub - Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team, resolved conflicts, or improved service quality.
✨Understand the Company Culture
Familiarise yourself with The Loxley's unique atmosphere and values. Mention how you can contribute to maintaining a warm and welcoming environment for guests, as this aligns with their mission of providing an amazing guest experience.
✨Highlight Your Customer Service Experience
Emphasise your background in customer service, especially in hospitality. Discuss how you've handled difficult situations or gone above and beyond to ensure guests feel valued and comfortable.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the role, team dynamics, or future goals for The Loxley. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
