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- Tasks: Support and troubleshoot applications, ensuring smooth operations in logistics.
- Company: Join a dynamic IT team focused on enhancing efficiency in the logistics sector.
- Benefits: Enjoy a competitive salary and the chance to work in a collaborative environment.
- Why this job: Perfect for problem-solvers eager to make an impact in a vital industry.
- Qualifications: Bachelor's degree in IT or relevant experience; familiarity with logistics applications is a plus.
- Other info: This role is 100% office-based in Gosport, ideal for local applicants.
The predicted salary is between 29200 - 43800 £ per year.
Please note that this role is 100% office based. Please apply if you are local to the postcode of PO13.
Permanent Role - £36,500
Location: Gosport
Department: IT
Reports to: IT Service Delivery Manager
We are looking for an Application Support Engineer to join our IT Team. This role is ideal for someone who is a problem-solver with a solid understanding of IT systems in the logistics sector, ready to collaborate with cross-functional teams to enhance operational efficiency.
Key Responsibilities
- Application Support and Troubleshooting
- System Maintenance and Upgrades
- User Support and Training
- Collaboration and Continuous Improvement
- Monitoring and Reporting
- Documentation and Compliance
- Ensure applications comply with industry regulations, security standards, and internal policies.
Key Skills and Experience
- Bachelor's degree in computer science, Information Technology, or relevant experience.
- Proven experience in IT application support, ideally within the logistics or supply chain sector.
- Familiarity with logistics applications such as WMS, TMS, or ERP systems.
- Strong knowledge of databases (SQL), operating systems and application monitoring tools.
- Knowledge of ITIL practices for incident, problem, and change management.
- Excellent troubleshooting and problem-solving skills.
Application Support Engineer employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer
✨Tip Number 1
Familiarise yourself with the specific logistics applications mentioned in the job description, such as WMS, TMS, or ERP systems. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your SQL skills and be prepared to discuss how you've used databases in previous roles. Being able to articulate your experience with database management will set you apart from other candidates.
✨Tip Number 3
Research ITIL practices thoroughly, especially those related to incident, problem, and change management. Showing that you understand these frameworks can give you an edge, as they are crucial for the role.
✨Tip Number 4
Prepare examples of past experiences where you've successfully collaborated with cross-functional teams. Highlighting your teamwork skills will resonate well with the hiring manager, as collaboration is key in this position.
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT application support, particularly within the logistics or supply chain sector. Emphasise your familiarity with logistics applications like WMS, TMS, or ERP systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your problem-solving skills align with the company's needs. Mention specific examples of how you've successfully supported applications in previous roles.
Highlight Technical Skills: Clearly outline your technical skills, especially your knowledge of databases (SQL), operating systems, and application monitoring tools. This will demonstrate your capability to handle the responsibilities of the role.
Showcase Collaboration Experience: Since the role involves working with cross-functional teams, include examples of past experiences where you collaborated effectively with others to enhance operational efficiency.
How to prepare for a job interview at Click To Hired
✨Showcase Your Technical Skills
Make sure to highlight your experience with IT application support, especially in the logistics sector. Be prepared to discuss specific systems you've worked with, such as WMS, TMS, or ERP systems, and demonstrate your knowledge of databases like SQL.
✨Prepare for Problem-Solving Scenarios
Since this role requires strong troubleshooting skills, expect to be presented with hypothetical problems during the interview. Practice articulating your thought process and how you would approach resolving these issues effectively.
✨Understand ITIL Practices
Familiarise yourself with ITIL practices related to incident, problem, and change management. Being able to discuss how you have applied these principles in past roles will show your understanding of industry standards and your commitment to best practices.
✨Emphasise Collaboration Skills
This position involves working with cross-functional teams, so be ready to share examples of how you've successfully collaborated with others in previous roles. Highlight your communication skills and your ability to work towards common goals.
