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For Companies At a Glance
- Tasks: Engage with customers, provide expert advice, and demonstrate woodwind and brass products.
- Company: Dawkes Music is a leading UK specialist in woodwind and brass instruments since 1966.
- Benefits: Enjoy a competitive salary, supportive environment, and opportunities for professional development.
- Why this job: Join a dynamic team that values creativity and fosters musical growth for all ages.
- Qualifications: Advanced woodwind or brass playing skills and excellent customer service abilities required.
- Other info: Potential to join our on-site teaching team and participate in internal training.
The predicted salary is between 28800 - 43200 £ per year.
Dawkes Music is looking for an experienced sales specialist to take on a full-time position in one of the UK's largest and most reputable specialist Woodwind and Brass shops. As part of the sales team, we require an advanced woodwind or brass player who understands the pressures and challenges of a dynamic retail environment. The role is diverse, dealing with many scenarios and a broad customer base. Communication, high levels of customer service, and friendliness will be at the heart of the role. You will be responsible for dealing with Woodwind and brass queries across the whole range. Knowledge of current products' history, construction, and features will be a distinct advantage. You will work closely with the rest of the sales team under the Store Manager.
Main Activities & Skills
- Providing consistent and excellent professional advice to customers in-store, online and via the telephone
- Ability to explain, discuss and demonstrate a range of Woodwind & Brass products to a high standard
- Engagement with our 'Dawkes Academy' internal training program
- Developing relationships with local players, teachers, and education providers
- Taking and processing orders for in-store and mail-order customers
- Potential to join our on-site Teaching team
Key Information
- Contract Type: Full Time
- Working Hours: Monday-Saturday 09.30-17.30 (5 days a week)
- Salary: Competitive & relevant to experience
From our humble beginnings as Repair Specialists in 1966, Dawkes Music has grown to be a globally recognised UK-based Music Industry company. We have expert staff who specialise in products, performance, teaching, and repairing in the brass and woodwind sector. Our team is made up of people of all ages and from various countries. It is a busy yet supportive environment, and we encourage creative thinking and solution-focused ideas from all team members. We hold a unique stock of spare parts, instruments, accessories, and repair materials for the brass and woodwind retail and wholesale market. Our purpose is to create and inspire musicians of any age or ability while supporting them on their musical journey.
Position: SALES SPECIALIST (Full Time) employer: Dawkes Music Ltd
Contact Detail:
Dawkes Music Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Position: SALES SPECIALIST (Full Time)
✨Tip Number 1
Familiarise yourself with the latest woodwind and brass products available in the market. Being knowledgeable about current trends and features will help you engage confidently with customers and demonstrate your expertise.
✨Tip Number 2
Network with local musicians, teachers, and music schools to build relationships that could benefit your role. This not only shows your commitment to the community but also helps you understand customer needs better.
✨Tip Number 3
Participate in music events or workshops to enhance your understanding of the woodwind and brass instruments. This hands-on experience can provide valuable insights that you can share with customers.
✨Tip Number 4
Showcase your communication skills by engaging with potential customers on social media platforms. This can help you create a positive impression and demonstrate your passion for music and customer service.
We think you need these skills to ace Position: SALES SPECIALIST (Full Time)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sales Specialist position at Dawkes Music. Familiarise yourself with their products and the retail environment to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous sales experience, particularly in music or related fields. Mention your proficiency in woodwind or brass instruments, as this is crucial for the role.
Showcase Customer Service Skills: Dawkes Music values high levels of customer service. Provide examples in your application that demonstrate your ability to engage with customers, handle queries, and provide professional advice.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and express your enthusiasm for the company and its mission to inspire musicians.
How to prepare for a job interview at Dawkes Music Ltd
✨Showcase Your Musical Expertise
As an experienced woodwind or brass player, make sure to highlight your musical background during the interview. Discuss your playing experience, any relevant performances, and how this knowledge can enhance customer interactions.
✨Demonstrate Customer Service Skills
Since high levels of customer service are crucial for this role, prepare examples of how you've successfully handled customer queries in the past. Emphasise your ability to engage with a diverse customer base and provide tailored advice.
✨Familiarise Yourself with Products
Before the interview, research the current range of woodwind and brass products offered by Dawkes Music. Being knowledgeable about product history, construction, and features will show your commitment and readiness to contribute to the team.
✨Engage with the Company Culture
Dawkes Music values creativity and teamwork, so be prepared to discuss how you can contribute to their supportive environment. Share ideas on how you could develop relationships with local players and educators, aligning with their mission to inspire musicians.
