Inside Sales Manager - Highland, CA

Secure a sales career within the fence / building products industry! Master Halco, North America’s leading manufacturer/distributor of fencing and perimeter security products is seeking an Inside Sales Manager.

Position Summary

The Inside Sales Manager (ISM) is a manager and sales leader responsible for overseeing the daily activities of the inside sales team. This role involves managing inside sales associates, developing and implementing sales strategies, and ensuring the team meets branch sales goals as well as performing individual selling efforts. The ISM will also provide training and mentoring to new salespeople and collaborate with other departments to ensure a seamless sales process and outstanding customer service.

This position has played an important role in advancing Master Halco toward attaining $1 Billion valuation in 2022. The sales team's success in generating sales and providing excellence in customer service builds Master Halco's future and maintains our 60+ year heritage in the building products industry.

Working With Us Has Its Rewards:

• Competitive pay rate $89,000 to $100,000
• Quarterly Bonus Program and spiffs
• A competitive health care plan typically starts following the 31st day of employment
• A generous matching 401(k) plan
• Tuition reimbursement up to $10K per academic year
• A generous paid-time off package
• Corporate discount opportunities and more

This is a very exciting time to join our company. We are continuing to grow (70+ locations across North America), introducing new products, making technological investments, and implementing innovative marketing strategies. We are also focused on our people -- our most important resource. At Master Halco, we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career.

Responsibilities

• Lead by example with intent, vision and purpose
• Provide excellent leadership, support, tools, and resources to ensure associates have what they need to succeed
• Build effective teams and be a resource and role model
• Interview, hire, onboard, train, coach and mentor inside sales associates to ensure success and if needed take disciplinary action
• Monitors, evaluates, and provides feedback on employee performance, implementing strategies to address challenges and recognize achievements
• Lead technological advancements and continuous improvement projects
• Act as the Manager on Duty in the absence of the Branch Manager
• Lead the inside sales team to achieve branch and company sales growth goals
• Develop and implement effective sales strategies
• Ensure accurate and timely processing of quotes, orders and other sales activities
• Lead new product sales and new programs sales to achieve growth goals
• Ensure an elevated level of customer service is provided using “The Master Halco Way”
• Support Outside Sales Associates in responding to customers’ needs
• Maintain a clean, safe work environment that meets company standards
• Ensure that proper SOPs and Company policies are followed
• Champion technological enhancements to the business
• Special projects as assigned by Branch Manager
• Hire and train associates and coach them to develop their selling skills to maximize the potential of each Inside Sales Associate
• Collaborate with other departments to ensure a seamless sales process
• Expedite resolutions and make timely decisions when customer service issues arise
• Maintain a thorough understanding of the company's products and services

CANDIDATE SPECIFICATION

Key Competencies

• Strategic Skills: Determines improvement opportunities through comprehensive analysis of current and desired status and gaps; comprehends the big picture
• Resourcefulness/Initiative: Passionately finds ways over, around, or through barriers to success; achieves results despite lack of resources; goes beyond the call of duty; takes timely action; a purposeful leader who can achieve results through a team
• Customer Focus: Builds and maintains elevated levels of trust and credibility with internal and external customers, always demonstrating a customer serving mindset
• Change Leadership: Actively intervenes to create and energize positive change; leads by example

Master Halco offers advancement opportunities at every level. We are always looking for people with the drive to learn and determination to succeed.

Qualifications

• Exceptional leadership in team building, sales, and relationship building skills
• Proven success in sales and sales leadership
• Ability to motivate and positively influence people
• Strong business acumen, and technical skills
• Exceptional organizational, time management, multi-tasking skills and administrative skills
• Driven and results oriented; drives KPIs, and market expansion to meet company goals
• Ability to work with all levels of personnel within the organization

Required Education and Experience

• High school graduate: some college preferred
• At least two (2) years’ relevant work experience
• Excellent Computer Skills: Outlook Email, Excel, Word, ERP system experience