Patient Access Representative Scheduler (Calicoon & Harris)

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite you to make your career home with us as a Patient Access Representative Scheduler on our Patient Access Management team at Garnet Health Medical Center Catskill.

Responsibilities:

• The Patient Access Representative is responsible for collecting correct upfront information to assure proper care for the patient as well as the billing and collection of payment.
• The Patient Representative must be versatile and able to register in all ancillary areas of the Patient Access Department.
• Must coordinate with all areas associated with all departments of the facility.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine.

Compensation: $19.29-$19.87 hourly.

Qualifications:

• Minimum Education: High School diploma or equivalent.
• Minimum Experience: At least six (6) months of customer service experience required. Strong attention to detail and ability to obtain and record information accurately required. Ability to manage multiple priorities required. Proficient computer skills including but not limited to data entry systems, managing and creating files, i.e. Microsoft Office.

Skills & Knowledge:

• Excellent communication and interpersonal skills required.
• Knowledge of insurance highly desirable.
• Knowledge of Medical Terminology highly desirable.
• Must be able to function under stressful situations.

Physical Requirements:

• Position will be primarily light work, requiring occasional lifting and/or carrying objects weighing up to 25 pounds.
• Occasional bending, twisting, stooping, kneeling and reaching is required.
• The position requires mostly sitting with periods of standing and walking.

Working Conditions:

• Works in a clean, well-lighted, heated or ventilated facility. No routine exposure to hazards.
• May have occasional exposure to blood, body substances, infectious materials, chemical hazards, vibration, radiation, slippery surfaces or noise that may result from performance of duties.

Mental Demands:

• Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks.
• Possesses critical thinking, analytical skills and flexibility.
• Ability to multi-task.
• Required detailed attention to work in an environment where interruptions cannot be controlled.
• Demonstrates sensitivity to customer needs and expectations.
• May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.

Workplace type: On-site

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Hospitals and Health Care