At a Glance
- Tasks: Engage with customers and create memorable shopping experiences in a vibrant retail environment.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a fun team that values connection and personal growth in luxury retail.
- Qualifications: Previous retail or hospitality experience, strong customer service skills, and a positive attitude.
- Other info: Flexible part-time hours (8-16) available in a dynamic store setting.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Bicester Village (8-16 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Bicester Village (8-16 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and how they create memorable customer experiences will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer engagement skills. Since the role involves direct interaction with customers, consider role-playing scenarios where you can showcase your ability to listen, advise, and create a welcoming atmosphere.
✨Tip Number 3
Network with current or former employees of Rituals. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 4
Demonstrate your enthusiasm for the beauty and cosmetics industry. Share any relevant experiences or knowledge you have about trends, products, or customer preferences that could enhance your candidacy for the Sales Advisor position.
We think you need these skills to ace Sales Advisor - Bicester Village (8-16 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Advisor position. Understand the key responsibilities and the qualities Rituals UK & Ireland is looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or hospitality. Emphasise your customer-service mentality and any specific achievements that demonstrate your ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the customer experience. Use specific examples from your past roles to illustrate how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on providing a 'best in class' customer experience.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
Rituals values a collaborative environment, so be prepared to talk about your experiences working in teams. Share specific instances where you contributed to team goals or supported your colleagues, showcasing your ability to work well with others.
✨Demonstrate Attention to Detail
As a Sales Advisor, maintaining store standards is crucial. Be ready to discuss how you ensure attention to detail in your work, whether it's through visual merchandising or following operational procedures, to show that you can uphold the brand's high standards.