At a Glance
- Tasks: Create memorable experiences for guests as a Receptionist/Bartender.
- Company: Join Moxy Hotels, a vibrant brand under Marriott, known for its playful atmosphere.
- Benefits: Enjoy discounted stays, food perks, and a health cash plan.
- Why this job: Be part of a fun team that values originality and great service.
- Qualifications: Experience in hospitality is a plus; strong communication skills are essential.
- Other info: Casual contract with opportunities for growth in a fast-expanding company.
This position is based on a casual contract.
Gross Salary: Β£13.13 per hour
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks & responsibilities:
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
Weβre looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isnβt the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Twenty eight holidays (annually increasing to max thirty three holidays)
Receptionist/Bartender (Crew Member) – Casual Moxy Southampton employer: Hotel Co
Contact Detail:
Hotel Co Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist/Bartender (Crew Member) – Casual Moxy Southampton
β¨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their playful and relaxed atmosphere will help you align your personality and communication style with what they value in a crew member.
β¨Tip Number 2
Highlight any previous experience in fast-paced service roles during your interactions. Being able to demonstrate your ability to multitask and maintain a positive attitude under pressure will make you stand out as a candidate.
β¨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've handled challenging situations in the past. Moxy values proactive team players, so being ready to discuss your experiences can set you apart.
β¨Tip Number 4
Engage with the Moxy community on social media. Following them and interacting with their posts can give you insights into their culture and help you express genuine enthusiasm for the role when you apply.
We think you need these skills to ace Receptionist/Bartender (Crew Member) – Casual Moxy Southampton
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly any roles that involved customer interaction or multitasking. Emphasise skills like communication and problem-solving, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create positive guest experiences and your proactive approach to problem-solving.
Showcase Your Moxie: In your application, convey your high energy and 'do-it-yourself' attitude. Use examples from past experiences where you successfully managed multiple tasks while maintaining great service to illustrate your fit for the Moxy brand.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Hotel Co
β¨Show Your Personality
Moxy values originality and a playful spirit, so don't be afraid to let your personality shine through during the interview. Share anecdotes that highlight your fun side while also demonstrating your professionalism.
β¨Demonstrate Your Communication Skills
As a Receptionist/Bartender, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter in the role to showcase your skills.
β¨Highlight Your Multitasking Abilities
This role requires juggling various tasks simultaneously. Prepare examples from your past experiences where you successfully managed multiple responsibilities, especially in a fast-paced environment.
β¨Familiarise Yourself with Moxy's Brand
Research Moxy Hotels and their unique approach to hospitality. Understanding their brand ethos will help you align your answers with their values and show that you're genuinely interested in being part of their team.