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- Tasks: Oversee daily operations of our Leisure Centre and ensure a safe, fun experience for customers.
- Company: Join a vibrant team dedicated to providing top-notch leisure services in Heston.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for growth.
- Why this job: Make a real impact on customer satisfaction while leading a passionate Lifeguarding team.
- Qualifications: Must have strong leadership skills and a commitment to health and safety standards.
- Other info: Ideal for those looking to gain management experience in a dynamic setting.
The predicted salary is between 28800 - 43200 £ per year.
As an Duty Manager at our Heston site, your responsibilities will include the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience, with a particular focus and responsibility on our wet side operations.
Duty Manager employer: Lampton 360
Contact Detail:
Lampton 360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with the specific operations of our Leisure Centre, especially the wet side activities. Understanding the nuances of poolside management and customer service will give you an edge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experience you have in training or mentoring lifeguards or similar staff.
✨Tip Number 3
Research current health and safety regulations related to leisure facilities. Being knowledgeable about these standards will demonstrate your commitment to maintaining a safe environment for both staff and customers.
✨Tip Number 4
Prepare to discuss how you would handle various customer service scenarios, particularly those that may arise in a leisure centre setting. Your ability to manage customer experiences effectively will be crucial for this role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Duty Manager position. Understand the key responsibilities, especially regarding wet side operations and customer experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in managing leisure facilities or lifeguarding teams. Provide specific examples of how you ensured safety and quality customer service.
Showcase Leadership Skills: Demonstrate your leadership abilities in your application. Discuss how you've successfully managed teams in the past, particularly in high-pressure environments like a leisure centre.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Duty Manager role. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at Lampton 360
✨Know the Operations
Familiarize yourself with the day-to-day operations of a Leisure Centre, especially focusing on wet side activities. Be prepared to discuss how you would ensure safety and quality customer experiences in these areas.
✨Highlight Leadership Skills
As a Duty Manager, you'll be managing Lifeguarding teams. Share examples from your past experiences where you've successfully led a team, handled conflicts, or improved performance.
✨Emphasize Health and Safety Knowledge
Demonstrate your understanding of health and safety regulations related to poolside operations. Be ready to discuss how you would implement and monitor these standards effectively.
✨Customer Experience Focus
Prepare to talk about how you would enhance the customer experience at the Leisure Centre. Think of specific strategies or initiatives you could introduce to make visits enjoyable and safe.
