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For Companies At a Glance
- Tasks: Greet and serve guests at events, ensuring a memorable experience.
- Company: Join American Golf, a leader in the golf industry with over 50 years of excellence.
- Benefits: Flexible hours, team environment, and opportunities for growth in a fun setting.
- Why this job: Perfect for those who love social interactions and want to be part of exciting events.
- Qualifications: Must be of legal age to serve alcohol; strong communication and customer service skills required.
- Other info: Evening, weekend, and holiday shifts are part of the role.
Company Overview
American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity. Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.
We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.
Job Purpose
The Banquet Server is responsible for greeting, assisting, and serving guests and members at special functions and events. A successful Banquet Server possesses excellent customer service and communication skills.
Key Responsibilities:
- Assist Banquet Managers in welcoming, serving, and providing a positive experience to members and guests during banquet functions
- Setup banquet room as requested by the supervisor to include glassware, service ware, and linen
- Attend roll call meetings prior to banquet kick off to learn responsibilities and expectations
- Serve beverages and menu courses in appropriate order
- Remove plates, service ware, and glassware as guests and members finish their courses
- Abide by all corporate acts, laws and requirements pertaining to serving alcoholic beverages
- Replenish beverages when necessary and check with guests and members to ensure they are satisfied
- Perform other related functions that may be assigned.
Qualifications
- Must be of legal age to sell and serve alcoholic beverages; applicable state card or certificate must be provided if required by state law
- Effective communication skills, strong interpersonal and customer service skills
- Maintain composure in a fast-paced environment
Education
- High School diploma or equivalent experience preferred
Skills/Abilities/Personal Characteristics
- Knowledge of Food Service Regulations
- Verbal and Written Communication
- Customer Service
- Resolve Conflict
- Teamwork
- Friendliness
- Energy Level
- Efficiency
Working Conditions
- Days and hours of work vary by schedule and business needs
- Evening, weekend, and holiday work will be required
- While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.
- Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.
Banquet Server employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banquet Server
✨Tip Number 1
Familiarise yourself with the specific duties of a Banquet Server at American Golf. Understanding the nuances of greeting guests, serving food and beverages, and maintaining a positive atmosphere will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you successfully handled difficult situations or provided exceptional service. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Network with current or former employees of American Golf if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Be prepared to discuss your availability, especially for evenings, weekends, and holidays, as these are crucial times for banquet services. Showing flexibility can make you a more attractive candidate.
We think you need these skills to ace Banquet Server
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Banquet Server. Familiarise yourself with the key tasks such as greeting guests, serving food and beverages, and maintaining a positive atmosphere during events.
Tailor Your CV: Highlight relevant experience in customer service or food service on your CV. Use specific examples that demonstrate your ability to work in fast-paced environments and your strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for American Golf and how your skills align with their commitment to excellence in service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at American Golf
✨Showcase Your Customer Service Skills
As a Banquet Server, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles. Highlight your ability to handle difficult situations with grace and ensure guests feel valued.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Banquet Server. Knowing what to expect will help you answer questions confidently and demonstrate your understanding of the job. Review the job description and think about how your experience aligns with their needs.
✨Prepare for Fast-Paced Scenarios
Banquet settings can be hectic, so be ready to discuss how you manage stress and stay organised under pressure. Consider sharing a story where you successfully navigated a busy environment while maintaining high service standards.
✨Dress Appropriately and Be Professional
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
