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- Tasks: Provide hands-on support for medical devices in hospitals and train staff on equipment use.
- Company: Join KARL STORZ, a leading supplier of innovative medical equipment since 1945.
- Benefits: Enjoy 34 days holiday, private medical care, and life assurance.
- Why this job: Make a real impact on patient care while working in a dynamic, supportive environment.
- Qualifications: GCSE level education preferred; healthcare or technical qualifications are a plus.
- Other info: Field-based role with opportunities for professional growth in the medical field.
The predicted salary is between 29000 - 40600 £ per year.
At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients’ lives every day.
KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices. The family-owned company applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution.
The Role: To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for a Medical Devices Support Specialist based in Guildford. The primary responsibility of this role is to provide on-site, hands-on client support for KARL STORZ medical devices (including endoscopes, instruments, and video equipment) at assigned hospitals or surgical facilities. This role will primarily involve working within the client’s Operating Department and associated clinical areas. The Onsite Endoscopic Specialist will enhance quality by ensuring KARL STORZ equipment is always available and fully functional. The role also involves facilitating training for staff at all levels, implementing quality improvements, and maintaining the highest standards in all aspects of KARL STORZ services.
About You: Experience working in a hospital setting, demonstrating success in a collaborative, service-oriented team environment. Strong interpersonal skills, with the ability to concentrate on tasks, think independently, use sound judgment, prioritise, make quick decisions, and problem-solve effectively. Excellent customer service skills with a proactive and professional approach. Ability to communicate effectively at all levels and work independently on assignments. Capacity to work calmly under pressure and manage competing priorities. Exceptional organisational skills with the ability to multi-task efficiently. Experience with endoscopic equipment is not essential but would be a distinct advantage. Ability to work under own initiative and take responsibility for assigned tasks. Strong IT skills, including proficiency in Microsoft Excel, Outlook, and reporting systems.
Qualifications: A healthcare or technical qualification is desirable. Educated to GCSE level (or equivalent experience) is preferred.
Job Type: Full-time
Pay: £29,000 per year
Schedule: Monday to Friday
- 34 days holiday (inclusive of public holidays)
- Private Medical
- Medical cash back scheme
- Company sick pay
- Life Assurance
- Critical illness and income protection (service requirements apply)
Medical Devices Support Specialist (Guildford) employer: KARL STORZ SE & Co. KG
Contact Detail:
KARL STORZ SE & Co. KG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Devices Support Specialist (Guildford)
✨Tip Number 1
Familiarise yourself with KARL STORZ products and services. Understanding their medical devices, especially endoscopes and instruments, will give you an edge during interviews and help you demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the healthcare and medical device sectors. Attend relevant industry events or join online forums to connect with current employees or others in similar roles, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving and customer service skills. Think of examples from your past experiences where you successfully handled challenges in a hospital setting, as this will showcase your ability to thrive in a fast-paced environment.
✨Tip Number 4
Highlight your IT skills, particularly with Microsoft Excel and reporting systems. Being proficient in these areas is crucial for the role, so be ready to discuss how you've used these tools effectively in previous positions.
We think you need these skills to ace Medical Devices Support Specialist (Guildford)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Medical Devices Support Specialist. Familiarise yourself with the types of medical devices you'll be supporting and the environment in which you'll be working.
Tailor Your CV: Highlight relevant experience in healthcare or technical roles, especially any work in hospital settings. Emphasise your customer service skills and ability to work under pressure, as these are crucial for this position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving patient care and how your skills align with the company's mission. Mention any specific experiences that demonstrate your problem-solving abilities and teamwork in a clinical environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are essential traits for the role.
How to prepare for a job interview at KARL STORZ SE & Co. KG
✨Know Your Medical Devices
Familiarise yourself with the types of medical devices that KARL STORZ offers, especially endoscopes and video equipment. Understanding their functionality and common issues will help you demonstrate your technical knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service, particularly in a healthcare setting. Highlight how you resolved issues and ensured client satisfaction, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to make quick decisions or solve problems under pressure. Be ready to discuss these situations and how your actions led to positive outcomes, showcasing your ability to think independently and prioritise effectively.
✨Prepare for Technical Questions
Even if you don't have direct experience with endoscopic equipment, be prepared to discuss your technical skills and how they can transfer to this role. Brush up on basic medical device terminology and concepts to show your willingness to learn and adapt.
