Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve guests with enthusiasm and ensure a fantastic dining experience.
- Company: Join PENN Entertainment, a leader in fun and diverse entertainment experiences.
- Benefits: Enjoy career growth support, flexible schedules, and a vibrant work environment.
- Why this job: Be part of a fast-paced team that values diversity and sustainability while having fun.
- Qualifications: Must be 18+, have a High School Diploma/GED, and some customer service experience.
- Other info: Work in a lively atmosphere with opportunities for overtime and varied shifts.
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast-paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
WE LOVE OUR WORK.
- Greets guests and verbally acknowledges each guest promptly.
- Serves as an ambassador of an excellent guest dining experience.
- Prepares restaurant and tables for service.
- Responsible for a certain section(s) and provides superb service following the service standards.
- Shows enthusiasm towards guests and products.
- Helps follow servers; maintains a team mentality.
- Accurate computer input of orders and delivery of food, wine, and beverages.
- Reconciles checks, thanks guests, and invites them back.
- Clears and resets tables.
- Maintains awareness of guest alcohol intake in accordance with RAMP guidelines.
- Stocks side stations throughout the shift; performs opening/closing side work.
BRING US YOUR BEST.
- Must be 18 years of age.
- Must have a High School Diploma/GED.
- Must have one to two years of experience; or equivalent combination of education and experience.
- Must have the ability to respond to common inquiries or complaints from guests.
- Must have excellent customer service/communication skills.
- Must be able to count money and change correctly.
- Knows or is able to learn tray service.
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Walking 75% of the time. Standing 10% of the time. Bending and lifting 15% of the time. Lifting/moving a maximum of 100 lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. Must be able to work in various weather conditions. High Noise Level.
We're changing entertainment. Follow us. Equal Opportunity Employer.
Server Casual Dining employer: PENN Entertainment
Contact Detail:
PENN Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server Casual Dining
✨Tip Number 1
Familiarise yourself with the menu and service standards of the restaurant. This will not only help you answer questions confidently during the interview but also show your genuine interest in providing an excellent dining experience.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock dining scenario. This will help you demonstrate your ability to handle inquiries and complaints effectively, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of PENN Entertainment. They can provide valuable insights into the company culture and expectations, which can give you an edge during the hiring process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding working hours. Since the role requires working nights, weekends, and holidays, showing that you are adaptable can make you a more attractive candidate.
We think you need these skills to ace Server Casual Dining
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Server position. Highlight your relevant experience in customer service and any specific skills that align with the role.
Tailor Your CV: Customise your CV to reflect your experience in casual dining or similar environments. Emphasise your customer service skills, ability to work in a fast-paced setting, and any previous roles where you demonstrated teamwork and enthusiasm.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to providing excellent guest experiences. Mention specific examples of how you've contributed to a positive dining atmosphere in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the service industry.
How to prepare for a job interview at PENN Entertainment
✨Show Your Enthusiasm
As a Server in Casual Dining, your energy and enthusiasm are key. Make sure to express your passion for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for guests in previous roles.
✨Know the Menu
Familiarise yourself with the types of food and beverages typically served in casual dining environments. Being able to discuss menu items confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Team Spirit
This role requires a strong team mentality. Be prepared to discuss how you’ve worked collaboratively with colleagues in the past. Highlight any experiences where teamwork led to improved service or guest satisfaction.
✨Prepare for Common Scenarios
Think about common situations you might face as a server, such as handling difficult guests or managing busy shifts. Prepare responses that showcase your problem-solving skills and ability to stay calm under pressure.
