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Co-op

Funeral Service Crew

Ayr Full-Time No home office possible

At a Glance

Tasks: Join our team to help families say goodbye with compassion and professionalism.
Company: Be part of Co-op, a community-focused organisation with a rich history since 1844.
Benefits: Enjoy 30% off Co-op products, 23 days holiday, and a fantastic pension scheme.
Why this job: Make a meaningful impact in your community while developing your skills in a supportive environment.
Qualifications: A full UK manual driving licence and a sensitive approach to customer service are essential.
Other info: No experience needed; we provide full training and ongoing support.

Job Description

Closing date: 05-11-2025

Funeral Service Crew

£12.79 per hour plus benefits

Part time 22.5 hours per week, Working a variety of shifts Monday – Friday between 8am – 8pm – as part of this role, you’ll also be part of the on call rota

Ayr, KA8 8BY

You can apply for this job on your mobile in a few simple steps – no CV required.

You’ll need a full manual UK driver’s licence for this job.

Help families say the perfect goodbye to loved ones as part of our funeral service crew.

You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

At the Co-op, you’ll be part of something meaningful. Join us today.

What you’ll do

• collect the deceased from a range of locations and scenarios in a professional and empathetic manner

• bear coffins on the day of the funeral and drive funeral vehicles

• maintain the cleanliness of equipment and facilities, including vehicles

• prepare coffins and engrave name plates

• prepare the deceased in our care for viewings and the funeral

• maintain client management applications daily, inputting detailed and timely information to keep records consistently updated

• safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

This role would suit people who have

• a full UK manual driving licence

• the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.

• good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.

• the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service

• strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Why Co-op?

You’ll get a fantastic benefits package including:

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services

• 23 days holidays (pro rata, rising with service)

• a pension with up to 10% employer contributions

• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day

• access to virtual GP and free eye tests

• endless career development opportunities including apprenticeships

• friendly, supportive team and the knowledge that you make a huge difference to your community

• access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.

Contact Detail:

Co-op Recruiting Team

View Co-op Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Service Crew

✨Tip Number 1

Familiarise yourself with the role and responsibilities of a Funeral Service Crew member. Understanding the emotional aspects of the job will help you demonstrate your empathy and sensitivity during the interview process.

✨Tip Number 2

Highlight your customer service skills, even if they come from different experiences. Being able to show that you can handle sensitive situations with care will set you apart from other candidates.

✨Tip Number 3

Prepare for the online assessment by practising situational judgement tests. These will help you think about how you would react in various scenarios that may arise in this role.

✨Tip Number 4

Be ready to discuss your availability and flexibility, especially regarding the on-call rota. Showing that you are committed and willing to adapt to the needs of the role will make a positive impression.

We think you need these skills to ace Funeral Service Crew

Full UK manual driving licence

Empathy and sensitivity in customer service

Attention to detail

Calmness under pressure

Physical fitness for manual lifting

Professionalism in handling sensitive situations

Teamwork and collaboration

Time management skills

Ability to follow procedures and protocols

Communication skills

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. This will help you tailor your application to highlight relevant skills, even if you don't have direct experience.

Prepare for the Online Assessment: Since you'll need to complete an online assessment as part of your application, take some time to prepare. Familiarise yourself with the types of questions that may be asked and ensure you have a quiet space to complete it.

Highlight Your Soft Skills: Emphasise your ability to handle sensitive situations and your attention to detail in your application. These qualities are crucial for the Funeral Service Crew role and can set you apart from other candidates.

Follow Up on Your Application: After submitting your application, consider following up to express your continued interest in the position. This shows initiative and can help keep your application top of mind for the hiring team.

How to prepare for a job interview at Co-op

✨Show Empathy and Sensitivity

As a Funeral Service Crew member, you'll be dealing with grieving families. It's crucial to demonstrate empathy and sensitivity during the interview. Share any experiences where you've had to handle emotional situations with care.

✨Highlight Your Attention to Detail

This role requires a keen eye for detail, especially when preparing coffins and maintaining cleanliness. Be prepared to discuss how you ensure high standards in your work, even in challenging circumstances.

✨Demonstrate Your Physical Capability

The job involves manual lifting and physical tasks. Be ready to talk about your physical fitness and any relevant experiences that showcase your ability to perform these duties safely and effectively.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would react in specific situations, such as handling a difficult family member or managing a stressful scenario. Think through potential scenarios and how you would respond compassionately and professionally.

Funeral Service Crew

Co-op

Location: Ayr

Funeral Service Crew

Ayr

Full-Time
Co-op

50-100

View Co-op Profile

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Funeral Service Crew

At a Glance

Job Description

StudySmarter Expert Advice 🤫

✨Tip Number 1

✨Tip Number 2

✨Tip Number 3

✨Tip Number 4

We think you need these skills to ace Funeral Service Crew

Some tips for your application 🫡

How to prepare for a job interview at Co-op

Funeral Service Crew

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