Repeat Prescription and Homecare Medicines Contract Officer

This post is only open to internal applicants. Repeat Prescription and Homecare Medicines Contract Officer Band 3 Main area Homecare Services Grade Band 3 Contract Permanent Hours Full time – 37.5 hours per week (Monday – Friday) Job ref 387-DT3231-MF Site Bristol Royal Infirmary Town Bristol Salary £24,625 – £25,674 pa pro rata Salary period Yearly Closing 13/06/2025 23:59 As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust. A new opportunity has arisen in the Pharmacy Homecare Team. The post holder will work in conjunction with, and under the direction of the Pharmacy Outpatient and Homecare Contract Manager to establish a system for managing and monitoring records of patients repeat prescriptions for hospital only medication. The post holder will be responsible for supporting with managing and monitoring records of patients repeat prescriptions for hospital only medication to ensure continuity of supply through requesting prescriptions, tracking progress of supply and communicating with clinical teams, patients and pharmacy staff. The post holder will be also be expected to provide support for the Pharmacy Homecare Service, supporting with generating prescription orders, processing invoices and other administrative tasks involved with the service. Main duties of the job To support with managing and monitoring repeat prescription requests for hospital only and homecare medicines. To complete all aspects of administration involved with the Pharmacy Homecare service from order creation through to invoice payment. To provide support, information and advice to staff and patients, relating to the repeat prescriptions and homecare service. Working for our organisation University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge. Detailed job description and main responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Person specification Knowledge and Experience Knowledge and experience of spreadsheet software, preferably Microsoft Excel Knowledge of good customer care and experience of communicating with patients/ customers and senior staff Experience of working in a team Experience of working with Pharmacy Services Experience of working in Pharmacy Homecare Services Experience of working in NHS Skills and Abilities Excellent/professional telephone manner with a strong customer focus Flexible approach to duties Proven ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy Good IT skills including Microsoft packages Ability to work effectively in a busy team, adjust to change and motivate others Ability to work independently and as part of a team We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together. · As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge. · The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support – developing exceptional people for exceptional careers. · UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. · To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview. · If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system. · The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. · By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. · Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments. IMPORTANT: Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. As a guide interviews should usually take place within 3 weeks of the closing date. When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity. Employer certification / accreditation badges #J-18808-Ljbffr