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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, flexible leave, and wellness support.
- Why this job: Join a creative team that values positivity and personal growth in a fun environment.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: This is a seasonal role located in the heart of London.
The predicted salary is between 12000 - 18000 £ per year.
This position is located at 469 Oxford St Mayfair, London, W1C2AU United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.
What You'll Be Doing
- People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company's mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
- Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
- Merchandising & Display:
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
What You'll Need
- Previous experience in a retail environment - not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Seasonal FTC) - Marble Arch, London employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Marble Arch, London
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique appeal to the local market. Understanding their VIBE philosophy and how it translates into customer interactions will help you stand out during your interview.
✨Tip Number 2
Showcase your communication skills by engaging in conversations with current employees or customers at Urban Outfitters. This will not only give you insights into the store's culture but also demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your teamwork experiences. Think of specific examples where you've collaborated with others to achieve a common goal, as this aligns with the collaborative nature of the role.
✨Tip Number 4
Visit the store before your interview to observe the environment and customer interactions. This will help you understand the expectations and allow you to speak knowledgeably about how you can contribute to enhancing the store's VIBE.
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Marble Arch, London
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Urban Outfitters Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Demonstrate your knowledge of Urban Outfitters and its appeal to the local market in your application. Mention specific products or trends that resonate with you and explain why you want to be part of their team.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Use it to elaborate on your CV, providing examples of how you embody the VIBE philosophy and can contribute positively to the store environment.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your People Skills
Prepare examples of how you've delivered excellent customer service in the past. Highlight your ability to engage customers through conversation and create a positive shopping experience.
✨Emphasise Teamwork
Be ready to discuss your experiences working in a team. Urban Outfitters values collaboration, so share instances where you've successfully worked with others to achieve common goals.
✨Demonstrate Job Knowledge
Brush up on retail operations such as till management, stock processing, and merchandising. Showing that you understand these aspects will reflect your readiness for the role.
