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- Tasks: Join us as a Kiosk Team Member, serving delicious Japanese food and ensuring customer satisfaction.
- Company: We're a vibrant restaurant chain known for our fresh sushi and innovative street food since 1997.
- Benefits: Enjoy flexible hours, free meals, discounts, and support for professional qualifications while you work.
- Why this job: Be part of a growing team that values your passion for food and offers career growth opportunities.
- Qualifications: No specific experience required, just a positive attitude and a love for food!
- Other info: Contribute to sustainability initiatives and enjoy an annual awards ceremony celebrating our team's success.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
- We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey.
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
What you’ll be doing:
- You will be assisting your manager in the daily running of our kiosk, preparing food and serving customers with a smile.
- You will be highly attentive to detail and be capable of delivering consistent standards in a fast-paced environment.
- You will be ensuring daily records of delivery, wastage and temperature checks are completed and recorded accurately.
- You will support us to build customer loyalty by ensuring the highest possible quality in food and service standards.
- You will interact confidently with our customers, have fantastic menu knowledge and will drive sales ensuring they always leave happy with both quality of our food and customer service.
We’re proud to offer:
- Fantastic working hours - no late nights!
- Power your shift with full choice of free YO! food.
- Opportunity to grow with YO! We will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that deliver progress against 9 UN sustainability goals.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
- Because our business is expanding meaning we can offer you job security and the opportunity to grow your career alongside us.
About us:
Come roll with us and be part of something big. Celebrate global success across over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento), our Taiko manufacturing and distribution centre, 63 YO! restaurants, and 3700 locations globally from Hawaii to Aberdeen.
Our Values
- Own it
- Care About it
- Make it Exceptional
- Win Together
Ready to Roll?
Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Kiosk Team Member employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiosk Team Member
✨Tip Number 1
Show your passion for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that enthusiasm with others. This will demonstrate that you align with our values and culture.
✨Tip Number 2
Familiarise yourself with our menu and the unique aspects of our service, like the kaiten conveyor belt. Being knowledgeable about what we offer will impress your interviewers and show that you're genuinely interested in the role.
✨Tip Number 3
Emphasise your ability to work in a fast-paced environment. Share examples from previous jobs where you successfully managed multiple tasks or handled busy periods, as this is crucial for a Kiosk Team Member.
✨Tip Number 4
Demonstrate your customer service skills by discussing how you've gone above and beyond for customers in the past. Highlighting your commitment to ensuring a positive experience will resonate well with our focus on customer loyalty.
We think you need these skills to ace Kiosk Team Member
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the company's values and mission. Highlight your passion for food and customer service in your application, showing how you align with their ethos of delivering exceptional results.
Tailor Your CV: Make sure your CV reflects relevant experience in food service or customer interaction. Emphasise any roles where you've demonstrated a positive attitude, attention to detail, and the ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you, such as the opportunity to learn and grow within the company.
Prepare for Potential Questions: Think about common interview questions related to customer service and teamwork. Be ready to discuss how you handle challenges and ensure customer satisfaction, as these are key components of the Kiosk Team Member role.
How to prepare for a job interview at The Wonderfield Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy trying new flavours. This will demonstrate that you align with the company's values and culture.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Share examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for building loyalty.
✨Emphasise Teamwork and Adaptability
Highlight your ability to work well in a team and adapt to fast-paced environments. Provide examples of situations where you've successfully collaborated with others or handled challenges, showcasing your can-do attitude.
✨Know the Menu Inside Out
Familiarise yourself with the menu and the different types of food offered. Being knowledgeable about the dishes will not only impress your interviewers but also show your commitment to providing excellent service and driving sales.
