2nd Line IT Support Engineer

2nd Line IT Support Engineer

Gillingham Full-Time 30000 - 35000 £ / year (est.) Home office (partial)
I

At a Glance

  • Tasks: Join our dynamic IT team as a 2nd Line Support Engineer, tackling exciting tech challenges daily.
  • Company: In Technology Group is a leading IT recruitment company, known for innovation and excellence.
  • Benefits: Enjoy hybrid working, outstanding training, pension contributions, paid certifications, and free parking!
  • Why this job: This role offers career growth, exposure to cutting-edge technologies, and a supportive culture.
  • Qualifications: Previous MSP experience and a full UK driving licence are essential.
  • Other info: Apply now for immediate interviews and kickstart your IT career!

The predicted salary is between 30000 - 35000 £ per year.

A market leading client are looking to add a 2nd line support engineer to join their dynamic IT department. They work with the latest technologies such as Office 365, Azure and Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to catapult their IT career!

Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed.

Please do not waste any time and apply right now!

Skillset:
  • Windows Server - up to 2022
  • Virtualisation (VMware/Hyper-V)
  • Office 365
  • Networking
  • Azure AD
Requirements:
  • Previous MSP experience
  • Full UK Driving License
Benefits:
  • Hybrid Working (After probation)
  • Outstanding Training Programme
  • Pension
  • Paid for certifications
  • Free Parking

2nd Line IT Support Engineer employer: In Technology Group Limited

In Technology Group is an exceptional employer for IT professionals, offering a dynamic work environment in Horsham where innovation thrives. With a strong commitment to employee development, you will benefit from outstanding training programmes, hybrid working options after probation, and opportunities to gain certifications, all while working with cutting-edge technologies. Join a team that values personality and passion for technology, ensuring your career can truly flourish.
I

Contact Detail:

In Technology Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 2nd Line IT Support Engineer

✨Tip Number 1

Familiarise yourself with the technologies mentioned in the job description, such as Windows Server 2022, Office 365, and Azure. Having hands-on experience or even personal projects using these technologies can really set you apart during the interview.

✨Tip Number 2

Showcase your previous MSP experience by preparing specific examples of how you've handled support issues or projects. This will demonstrate your ability to thrive in a dynamic IT environment and your readiness for the challenges of a 2nd Line IT Support Engineer.

✨Tip Number 3

Emphasise your soft skills during the interview, especially your attitude and drive to succeed. The company is looking for someone with the right personality, so be sure to convey your enthusiasm for technology and your eagerness to learn and grow.

✨Tip Number 4

Prepare thoughtful questions about the company's training programme and career development opportunities. This shows that you're not only interested in the role but also in how you can evolve within the company, which aligns with their focus on professional development.

We think you need these skills to ace 2nd Line IT Support Engineer

Windows Server 2022
Virtualisation (VMware/Hyper-V)
Office 365
Azure Active Directory
Networking Fundamentals
Troubleshooting Skills
Customer Service Orientation
MSP Experience
Communication Skills
Problem-Solving Skills
Time Management
Adaptability to New Technologies
Team Collaboration
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially with technologies like Windows Server, Office 365, and Azure. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your eagerness to learn. Mention specific projects or experiences that align with the company's focus on professional development and exposure to various lines of support.

Showcase Your Personality: Since personality is key for this role, let your enthusiasm shine through in your application. Share anecdotes that reflect your attitude towards technology and teamwork.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for an IT support role.

How to prepare for a job interview at In Technology Group Limited

✨Show Your Technical Skills

Make sure to brush up on your knowledge of Windows Server, Office 365, and Azure. Be prepared to discuss specific projects or experiences where you utilised these technologies, as this will demonstrate your hands-on expertise.

✨Demonstrate Your Problem-Solving Ability

Prepare to share examples of how you've tackled challenging IT issues in the past. Highlight your thought process and the steps you took to resolve the problem, as this will showcase your analytical skills and ability to work under pressure.

✨Emphasise Your Teamwork and Communication Skills

Since personality is key for this role, be ready to discuss how you collaborate with others in a team setting. Share instances where effective communication helped you achieve a goal or resolve a conflict, as this will reflect your fit within their dynamic IT department.

✨Express Your Enthusiasm for Learning

The company values professionals who are eager to grow. Talk about any recent certifications or training you've pursued, and express your excitement about the opportunity to learn new technologies and take on various projects.

2nd Line IT Support Engineer
In Technology Group Limited
I
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>