Research & Insight Executive

Research & Insight ExecutiveAre you a data-driven storyteller with a passion for customer and market research and insight? Do you want to work at the heart of a fast-paced business where your work directly influences marketing and commercial decisions?I am excited to be working with an innovative Financial Services business who are expanding their Marketing & Insights team. Forward Role is supporting in search of an enthusiastic and motivated Research & Insight Executive to join the team. You’ll be the go-to expert for uncovering what really matters to the company’s client base. Through a blend of qualitative and quantitative research, market analysis and competitor insight, you’ll help shape marketing strategies, support proposition development and identify exciting new opportunities.Role & Responsibilities:Develop a deep understanding of customer needs, behaviours, and motivations through varied research methodsDeliver impactful, easy-to-digest insight reports that inform strategic thinkingTrack industry trends and emerging opportunities to guide marketing and commercial plansPartner closely with Marketing, Proposition and Distribution teams to drive meaningful customer-focused initiativesSupport senior leaders in campaign development and long-term planningGet stuck into ad hoc insight projects that make a real differenceSkills & Experience:Experience with qualitative research methods is essential Highly analytical and data savvy – ideally experience with quantitative research methodsComfortable working with data and distilling complex findings into simple, actionable insightsStrong project management and organisational skillsA natural communicator with great presentation flairCollaborative mindset – great with stakeholders, teams and external partnersCurious, commercially aware, and genuinely passionate about the customer