Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the implementation and optimisation of Salesforce Field Service across multiple businesses.
- Company: Join a dynamic team at Shape IT Recruitment, driving innovation in field service solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be a key player in transforming business operations with cutting-edge technology.
- Qualifications: 2+ years in Salesforce Field Service; certification preferred.
- Other info: UK or EU-based candidates only; occasional travel required.
The predicted salary is between 36000 - 60000 £ per year.
Following a strategic acquisition, my client is leading the rollout of Salesforce Field Service across multiple newly acquired businesses within their group. They are looking for a Salesforce Field Service Specialist to lead this effort — from hands-on implementation to continuous optimisation of the platform.
Key Responsibilities
- Deliver end-to-end implementations of Salesforce Field Service (FSL) across multiple business units.
- Configure and optimise scheduling policies, work rules, service objectives, resource management, and shift patterns.
- Support Dispatcher Console configuration and the management of the Service Appointment lifecycle.
- Deploy and customise the Field Service mobile app, including offline capabilities and technician support.
- Manage inventory tracking, return processes, and mobile workforce logistics.
- Act as the subject matter expert for SFS within the organisation, providing architectural and technical guidance.
- Collaborate with stakeholders to tailor SFS functionality to business requirements and continuously improve usability.
Requirements
- 2+ years' experience in Salesforce Field Service delivery.
- Strong knowledge of managed package installation, guided setup, and mobile architecture.
- Experience with SFS dispatcher console, bulk scheduling, preventive maintenance, and workforce optimisation.
- Understanding of field-based operations, resource planning, and mobile-first service strategies.
- Strong problem-solving and stakeholder management skills.
- Salesforce Field Service Consultant certification is highly desirable.
- UK or EU-based with fluent English and ability to travel occasionally.
Does this sound like you? Apply now and I will be in touch to discuss the role in further detail.
Salesforce Field Service Specialist employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Field Service Specialist
✨Tip Number 1
Familiarise yourself with Salesforce Field Service features and functionalities. Understanding the platform inside out will not only boost your confidence but also allow you to speak knowledgeably about how you can contribute to the role during any discussions.
✨Tip Number 2
Network with professionals in the Salesforce community, especially those who have experience in field service implementations. Engaging with others can provide insights into best practices and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully implemented or optimised Salesforce Field Service solutions. Real-world scenarios will demonstrate your expertise and problem-solving skills effectively.
✨Tip Number 4
Stay updated on the latest trends and updates in Salesforce Field Service. Showing that you're proactive about learning and adapting to new features can set you apart as a candidate who is committed to continuous improvement.
We think you need these skills to ace Salesforce Field Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Field Service. Focus on specific projects where you've delivered end-to-end implementations and optimised scheduling policies.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your skills align with the key responsibilities outlined in the job description. Mention your problem-solving abilities and stakeholder management experience.
Showcase Relevant Certifications: If you have a Salesforce Field Service Consultant certification, make it prominent in your application. This will demonstrate your expertise and commitment to the field.
Highlight Collaborative Experience: Emphasise any past experiences where you've collaborated with stakeholders to tailor functionality to business requirements. This shows your ability to work effectively within a team and adapt to different needs.
How to prepare for a job interview at JR United Kingdom
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of Salesforce Field Service, including its features and functionalities. Be prepared to discuss your previous experiences with implementations and how you've optimised the platform in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous projects and how you resolved them. This role requires strong problem-solving abilities, so demonstrating your critical thinking will impress the interviewers.
✨Understand the Business Context
Research the company and its recent acquisitions. Understanding their business model and how Salesforce Field Service can enhance their operations will show that you're genuinely interested and ready to contribute.
✨Prepare for Technical Questions
Expect technical questions related to managed package installation, dispatcher console, and mobile architecture. Brush up on these topics and be ready to explain your thought process and decision-making in past projects.
