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- Tasks: Ensure safety and security for guests and staff at Bally's Casino.
- Company: Join Bally's, a leading global casino-entertainment company with 19 casinos across the US.
- Benefits: Enjoy competitive pay, health coverage, 401(K) match, and childcare discounts.
- Why this job: Be part of a dynamic team in a fun environment while gaining valuable experience.
- Qualifications: Must be 18+, have customer service experience, and a Rhode Island Gaming License.
- Other info: Flexible shifts available; perfect for students looking to earn while learning.
The predicted salary is between 24000 - 36000 £ per year.
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. The Role: This position is responsible for providing security and safety resources to guests, employees, and company assets. Civilian Officers must have excellent customer service skills, and a minimum of one year of previous experience as a Security Officer or Guard.
Responsibilities:
- Strategically posted at the facility's three entrances 24 hours a day to observe guests entering and departing the property.
- Check identification of individuals entering Twin River in compliance with Rhode Island state law.
- Staff the Security Dispatch Center 24 hours a day, answering phones, monitoring all radio communications from all departments, and dispatching appropriate responses.
- Maintain CAD (computer aided dispatch) log for all calls for service.
- Staff the Card and Destruction Room 7 days a week, inspecting and cancelling all cards and dices removed from the gaming floor daily.
- Maintain logs of all visitors, staff, and inventory that enters the Destruction Room.
- Staff the Badging Office and create and modify C-Cure badges for staff, vendors, and visitors to the property.
- Assist guests by providing information and services or directing them to the appropriate source for assistance.
- May rove self-parking lots, valet, exterior of casino, and staff the badge office for employee check distribution and issuance of temporary badges.
- Report any observations concerning hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees to security immediately.
- Perform other duties as assigned by supervisor.
Qualifications:
- Ability to read and write English.
- Minimum of 18 years old.
- Ability to work overnight shifts.
- Prior customer service experience preferred.
License Requirements:
- Rhode Island Department of Business Regulations Gaming License.
- Serve Safe Certified.
- Rhode Island Driver Operator License.
Physical/Mental Requirements:
- Stand, walk several hundred feet, climb, carry, hear, bend, and stoop.
- Use manual dexterity, follow directions, and adhere to detail.
- Regular use of eye/hand coordination.
Working Conditions:
- Differing hot, cold, noisy, wet, dry, dirty, smoky, and dusty environments.
- Rotating shifts.
- Contact with violent individuals.
- Work in a moderate noise level environment, increasing to loud at times.
What's in it for you:
- Competitive Salary with annual performance reviews.
- Comprehensive health coverage plan that includes medical, dental, and vision.
- 401(K)/ Company Match.
- Access Perks and Childcare discounts.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws.
Civilian Security Officer employer: Bally's Corporation
Contact Detail:
Bally's Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civilian Security Officer
✨Tip Number 1
Familiarise yourself with Bally's operations and values. Understanding their commitment to customer service and safety will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Network with current or former employees of Bally's. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the Civilian Security Officer role.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of scenarios where you demonstrated excellent customer service or handled a security-related issue effectively, as these experiences are crucial for this position.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding shifts. Since the role requires working overnight and rotating shifts, demonstrating your willingness to adapt can set you apart from other candidates.
We think you need these skills to ace Civilian Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Civilian Security Officer position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV: Your CV should clearly outline your previous experience as a Security Officer or Guard, emphasising any customer service roles. Include specific examples of how you've handled security situations or provided excellent service in past positions.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Bally's and how your skills and experiences make you a great fit for the Civilian Security Officer position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Bally's Corporation
✨Showcase Your Customer Service Skills
As a Civilian Security Officer, excellent customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, demonstrating your ability to handle various situations with professionalism and care.
✨Familiarise Yourself with the Company
Research Bally's Corporation and its operations thoroughly. Understanding their values, services, and the specific role of a Civilian Security Officer will help you answer questions more effectively and show your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific security scenarios. Think through potential situations you might encounter on the job and prepare clear, concise responses that highlight your problem-solving skills and ability to remain calm under pressure.
✨Dress Professionally and Be Punctual
First impressions matter! Dress appropriately for the interview and aim to arrive early. This shows respect for the interviewer's time and demonstrates your commitment to the role.
